The Cigar Lounge at Chamberlain's Steak and Chop House — Local services in Addison

Really sad to have to write this review. A group of colleagues and myself went there last week and had an excellent time - we went again tonight and had the most amazing time right up until the end. One employee ruined the entire experience for 6 of us. When we were seated we told the hostess we were on separate checks, when it came time to close out we were brought one check by a hostess/waitress who was NOT our server, and I mentioned we were on separate checks. Immediately she had an attitude and angrily told us it was not possible to split the checks we kept coming to the bar and it was impossible to keep everything straight. (Not true and she had not been our waitress/hostess the entire evening) My group worked out who was paying what amongst ourselves and I walked up to the bar with a mixture of cash and two credit cards to pay the bill. The same hostess/waitress took the money and credit cards and was still chastising me about having to split the payments. I again told her we had made our hostess aware prior to ordering and returned to my table. This waitress/hostess came to our table took everyone's drink away (one that was 3/4s full) and said we were done. Absolutely un-called for, un-professional, and our group was not out of line in any way whatsoever. I would expect better from an establishment of this caliber. This employee turned what would have been over a $150 tip into zero. Still cannot believe what transpired with this...

With no doubt this is the best cigar lounge in the country. From a top notch staff which prides itself on customer service and friendliness, to the best menu and food you have ever imagined. This place has become my home away from home. I keep trying to find somewhere better in the United States but nothing measures up. Oh did I mention its a great place for a cigar or 5, And the beverages are amazing. The live entertainment is the icing on the cake. WARNING: You'll become a addicted and you'll be watching the time and as soon as the 4pm hour arrives you'll be headed over and you be glad you live in...

Not bad at all. During a trip to Dallas, I was in the mood for a cigar and this place was 10 min from my hotel.

It's a decent sized space, and practically every seat was filled except for the bar and a couple tables. Service was friendly and the spirit selection was good. The drawbacks here were the selection and noise level. The humidor isn't very large, and when the band was playing it was hard to have a conversation (but not so much when the radio/other music played thru...