Dillard's — Local services in Albany

Went in here with some of my out of town family. Some workers looked as if we aren't suppose to be there. One guy actually asked us if we knew we where in the right department?. We asked that same guy for his assistance and spent well over $2000 in this place. Immediately at the counter he engaged us with conversation and given us a surprise smile. Just because a person doesn't look or dress like they have money. Doesn't make them less of a person than those who does!!!! Not only that an older lady just followed us from the time we walked in til the time we left. It made the little time we was there very uncomfortable. Other than that it's a lovely selection of name brand clothing, perfume, cologne and...

Just purchased two bottles of cologne order only and didn’t receive a call to let me know it was in. Then I was told I only ordered one bottle but the receipt was attached to the bag with two paid for boxes. Ok he quickly gave me the other box so we left. Then got home and realized this joker gave me a small bottle and my big bottle of cologne. I know it was intentional because he even stated that the manager also said I only purchased one but neither one of them called me about the supposed to be mistake on my gift card that was used to secure my...

I LOVE Dillards!! The customer service I received was outstanding! A representative name DANNY in the jewelry department was the BEST! Not only did he help complete my outfit that I purchased by adding accessories, but I expressed to him I needed some heels as well. He was so excited to help! I asked could I try on some heels and he went to the back and got the heels I wanted PLUS 3 other options as well!! I left the store a very happy customer! Glory to God!...