Blue Moon Ice Cream Yogurt — Restaurant in Albany

If I could give 0 stars I would. It was currently 5:53PM. Me, my boyfriend and 4 other kids (we're all of color) were standing at the register. There were 3 workers behind the counter (all white) seeming as if they were cleaning. We stood there for 5 minutes, no one said greeted us, not even to at least tell us they were closed. As I began to walk away I noticed a white couple and their child walk up to the register. I decided to stay behind and see what would happen. One worker stepped out from the back and went to go help them and ring them up. So my boyfriend went back and asked what the problem was. The boy that went on the ladder said they were closed and couldn't help anyone. While he's telling us this, I'm watching the girl ring the white couple up. So, there's really no doubt what just happened to us. And I plan on calling corporate about...

Was debating on whether or not to rate it 2 stars or 3. Customer Service is nice, but you can easily tell the workers are overworked. As a matter of fact every time I've been there, there is only ever one girl there, and she's very friendly, but you can't expect only one person to be on all the time. I'm honestly only giving 3 stars cause of her. If not for her, definitely a 1 star.

The ice cream is terrible. It's very bland and doesn't taste good at all. I didn't have the issue with melting like other people have said, but the ice cream cones don't taste good. I ordered a milkshake as well and same as above. Very, very bland and almost water like consistency. Opened the lid and it had a nasty smell like it's almost spoiled threw it away...

My daughter and I went here to try it and see how it was and the ice cream melted as soon as she got it and it had chunks of ice in it. I got the carmel popcorn and little to my surprise it was stale. Along with that we got the hotdog, nachos, and fries, once again it was bad. Nachos were soggy and drenched in nacho cheese, the hotdog was very cold, and the fries I literally could have bought from WALMART. Little to say the only good thing was the fountain drinks. My daughter and I are not only disappointed we are not...