Coronado Village Manufactured Home and RV Community — Local services in Albuquerque

Everything started out great but didnt stay that way.... when we went to property to talk about renting a space for our fifth wheel on November 28th we explained we were in Albuquerque for a job (construction) we had no clue how long we would be on current site and needed to rent month to month. We were told that it was fine. We stated that we would be moving in on Sunday, December 2nd. We had to travel home over the weekend to get our fifth wheel and would be moving on site on that Sunday. On December 28th we were back home for Christmas vacation and received a call from office saying we were suppose to have moved out earlier that day... hubby once again explained what we had said the day we first talked with them and we were now being told we can not do month to month but needed to sign a lease. Management called back later that day and said corporate office had called her back and it was now fine to rent month to month but we now needed to pay a deposit and owed a $400 electric bill for the month of November. Hubby asked why was rent due now when we didnt move in space until December 2nd, the papers we signed stated move in on December 2nd. They said we signed on 28th of Novenber so they are going off that date.... so we paid the rent, the deposit and the $400 electric bill. Yesterday hubby went to office to pay rent and again they said we were scheduled to move out. He again explained what we were told the following month and they called him a liar. He got upset and was rude with them. He said fine give me the application for a lease and filled it out. They said we would have to pay 2 days rent while waiting on app approval, a $75 app fee, this month our electric bill was only $50 but that they forgot and didnt charge us water and sewer for the previous month so we paid that. This morning (Sunday) management called at 9:30am and said we needed to be off the property by 11am because of being rude to office staff the morning before over charges and lease. Well hello yes he was rude your policies and charges seem to change every 30 days.... hubby told manager he wants the rent for Sunday- Monday back along with the app fee that was paid the day before and our deposit. She agreed it would be refunded but refused to put it back on bank card. She stated we would receive a check in the mail......

If you want an expensive and frustrating campground stay at this one. First NO potable water at the Full Hook Up Site. And no WiFi at the sites, only in the clubhouse. At $175.00 a night they should have been very accommodating. Every time we talked to the management here, we were more stressed than prior to talking to them. We stayed during the balloon fiesta. They called us the day before our scheduled check-in. They wanted to know what time we would be there and we told them 11:00 a.m. They said that should work fine because they reopen the roads from the fiesta at 11:00 a.m. So we figured we would arrive around 11:15 to give us a little extra time. We got into town and we had to drive 1 hour to figure out how to get into the campground. When we finally got there the check-in process took over a half hour. They gave us a map and our site was right around the corner and they told us our escort would be there in a little while. We waited 5 minutes drove around the corner and went to set up. I went to hook up the water, we were supposed to have full hookups. Does a cap on the water spigot saying it is not potable water. Justin the maintenance guy that was supposed to escort us pulled up in his golf cart. Pointed out the label on the spigot and he said oh don't worry about that. And then called the office and the lady said don't worry about that you can drink the water. And then called the manager explain to her about what non-potable water means. She said don't worry about that you can drink it everybody does. Explain to her that I am a RN and I know what non-potable water can do to a person's body. I attached a picture of the water connection. When we were getting ready to pack up at the end of our stay, I got a call from the office and they told us that we needed to go to the office to check out. We told her we are not doing that. She then said well you will need to come to turn on the water access "key". We said absolutely not, the maintenance guy installed the key, we are not removing it. She said oh ok and hung up. The only positive thing I can say about this campground is that it's a 10 minute bike ride to the Balloon Fiesta. We will never...

Property practices discriminatory rental screenings by making up rules not explicitly stated on application. I received an application for a rental, not a lease. There is an “unearned” income section on application. It does not state child support is NOT accepted. I gave court order garnished order that I’ve had for 13 years in addition to my CSED portal payments and bank statements. Clarissa Calloway then states she just learned after my application that they won’t accept child support for income eligibility. I offered to put my mother as co-signer. They then stated since I have rental history, I cannot use my mother since co-signers are only for those with no rental history or credit history. This is another disclaimer not noted on the application and seems biased. I don’t receive much child support and my W2 shortage (3x’s the rental amount) was $200 a month less than what I receive in child support. Additionally, they only calculated my W2 income and didn’t also include my 1099 income that averages 10k yearly. For more information, see 2022 Albuquerque new ordinance that prevents landlords from discriminating against tenants source of income, including child support

Laura, theyesman, regional property manager states they are exempt from this ordinance since owners own majority of properties. However, these communities only lease their land/lot to those that own their manufactured home. In addition, the rest are normal advertised rentals that are subject to rental practices since this isn’t a “private community” as Laura states. Laura also states this is a new ordinance and that’s why she’s unfamiliar. These topics have been on the news and three years ago isn’t new. It’s like an CPA trying to practice in a sector they’re unfamiliar. Professionals have to have applicable competency within...