Rodenbaugh's Flooring America Kitchen Bed and Bath — Local services in Allen

Bought a range, vent, microwave and oven couple years ago.Had trouble with microwave year 1 and 2. Found out after a year that the microwave they recommended CANNOT BE SERVICED! This is a throw-away item costing $500. The downdraft vent on my island had trouble since day one - the vent that they sold me and recommended to me. Terrible reviews. This is my fault for trusting in Rodenbaugh's recommendation. It wasn't installed correctly and they had to come out and repair the bad install year 1. Year 2, stopped working. They hooked me up with the warranty company (ServiceWare). This guy that clearly didn't like his job came, got a part and told me they'd be in contact. Over 6 weeks later, I reached out to find out that the part is still not in stock and I'm still waiting. Imagine waiting for anything for over 6 weeks.

On top of all that, I called to day at 3:55, to find out (after being on hold over 5 minutes) that the service department personnel has left for the day.

After reading this, ANYONE would be crazy to shop Rodenbaugh's for anything.

Update 8/21/19 Ronald did take care of us. He did what it took to make us happy, and we feel like our complaint was heard by them, and heeded to. I feel they responded to me in ways that a larger store...

⭐⭐⭐⭐⭐

We recently purchased a refrigerator and dishwasher from Rodenbaugh Kitchen and Bath in Allen, Texas, and had an absolutely wonderful experience! From the moment we walked in, we were greeted with a warm, welcoming atmosphere that made the entire shopping process enjoyable.

The owners and staff were incredibly friendly and knowledgeable. Our salesperson took the time to understand our needs, walking us through different options and helping us define exactly what we were looking for. They weren’t just trying to make a sale—they genuinely cared about finding the best fit for our home. I really appreciated how informative and patient they were, answering all of our questions with expertise.

Beyond the excellent customer service, we love that Rodenbaugh’s is a locally owned business that has been a part of the community for generations. It’s rare to find a store that combines top-notch product selection with a down-to-earth, family-friendly environment. The experience here was far superior to the big-box stores—no high-pressure sales tactics, just honest recommendations and a team that truly knows their products.

If you’re looking for high-quality kitchen appliances and exceptional service, we highly recommend Rodenbaugh Kitchen and Bath. We’ll definitely be returning for future...

Purchased an overpriced Whirlpool refrigerator in May (I believe), had to call not 2.5 months later to have a circuit board repaired that TOOK A WEEK TO GET!!!! This wouldn't be an issue but were told that this is pretty common among Whirlpool refrigerators SO WHY WOULDN'T YOU KEEP THIS IN STOCK IN YOUR STORE!?!?!?!?!!? We were out of a refrigerator for almost a week!!!!! NOW, the ice machine has stopped making ice and once again I'm waiting on a call back from someone to fix the problem!!!! I'm not very happy about our experience with this local company and I had high hopes NOR am I one to write bad reviews. I'm a huge local business supporter. We will be asking for reimbursement for this appliance and taking our money elsewhere! This is ridiculous to have to call the company to repair a product in less than 6 months of owning it! Not happy at all! I also called to request a call back from Manager...I did call at 5:30 on a Tues but was told that I would get a call back immediately the next day after 8 am. I have had to call them back at 9 am the next day and still have not gotten a call back from a manager. So now, I feel like my frustration and concerns are not being...