Mindful Mermaid LLC — Local services in Allen

I loved this place and the employees are great, no customer service issues or complaints. They had a variety of items and I've already gone here three times and have also brought my fiance and was not disappointed in my experience. As someone who misses having a store like this where I used to live, I super appreciate them being open and hope they thrive. I read some of these other reviews and don't think their opinions are valid. First of all, the negative opinions make no sense and are not specific as to what happened. I think the negative reviews belong to people who 1) are just out for sabotaging this business for personal reasons and 2) have never really left reviews- you can see how active they are with reviews, and they have minimal activity. If people are going to leave reviews they need to be more specific and explain it out, otherwise it just comes across as total BS. Furthermore one review left said their reason for giving a bad review was because of "white sage" and "closed" that made no sense. What's the issue with white sage? Also, the other reviews said "bad customer service." What exactly are these people looking for? This business just opened and they are trying to get their footing, for those who want to criticize how spiritual- or lack thereof- and negative this store is... These opinions and people sound negative and lack spiritual guidance! We should be supporting this business so more is available to us, not hating and tearing it down! Anyways, I'm stepping off my soapbox and closing this by saying I love the place, the employees are nice and accommodating, there's a little bit of everything here, and I'm excited to see more. No I didn't get paid for this review, I am just passionate about new businesses opening up and understand with CoVid and the economy how hard it can be and we should be supporting each other not tearing each other down. Provide constructive criticism not BS. :-)...

After following this business, I noticed a clear lack of diversity in their online presence—no people of color in their photos, posts, or engagement over several years. This raised concerns about whether the space is truly welcoming to all.

A recent giveaway reinforced this. With very low participation, it should have been simple to follow through, yet there was no visible indication of a winner. Given their history of exclusion, this felt questionable.

Inclusivity is about representation and making all customers feel seen and valued. I hope they reflect on how they can foster a more openly inclusive space.

Adding this as a final reflection:

I appreciate the response, though I still hold concerns about inclusivity, as diversity hasn’t been visibly reflected in this business over the years. I believe representation matters in creating a truly welcoming space for all.

Additionally, I found it surprising that the event was canceled due to illness, as this was never communicated beforehand. If that had been shared at the time, I would have understood and not mentioned it in my review. Transparency is important in fostering trust with customers.

I respect that every business has its way of operating, and I’ll simply choose spaces that align more with the values of openness and inclusivity that are important to me. Wishing them the best...

I’m an Intuitive Psychic Medium and this shop opened up near me and so far its grown very nicely! My first experience was questionable and I even felt uncomfortable… but I decided to try it again and I met the female owner this time who had amazing and beautiful energy. I plan to keep popping in for my products needed and I recommend to all spiritual and even non spiritual people to check them out more than once, especially since they’ve grown. They have jewelry, crystals, candles, cards, etc. you name it 💖 Even tools, poster and other things you can display for your own clients who do readings. (Personal note: As a psychic I live on wearing tourmaline when I’m out and it’s the first place I’ve found tourmaline earrings!)

-Added note: I came in for something specific and the owner herself took time into finding what I needed and even offered me something that wasn’t even...