Jam Master Car Audio/Video & Window Tinting — Local services in American Fork

One of the very worst places I have ever been treated as a customer. I walked in waited a while. Sat down waited a little more. Walked out to see if anyone was in the adjacent shop no one was there either. Was on my way to my truck to leave when a customer comes out to tell me some one will be with me shortly. I told him I was looking for someone in the window tinting department and walked back in. Waited a little longer until finally the tint tech comes out. I told him what I was interested in having them tint all the glass in a new machine I just purchased which has a enclosed cab. He refused to even come outside to see what i wanted done. I told him look do whatever you need to to with your price to make it worth doing. I also told him it was fine if it took a couple days. I don't want to drag it somewhere else and would really like to have this done. I was completely open to having to pay a higher price for my own convenience. Time is money and I had lots to do this day. He finally walked outside maybe two feet looked across the parking lot without even being close enough to see that the machine was new and more or less completely spotless He kept saying how hard it was to do a good job because of dirt and dust. He refused to give me a price period. If he would of looked at it and checked it out he would of realized that there was no dirt or dust anywhere because it hasn't been in the dirt yet. When you open the cab its easy to see that and the smell of new pours out like walking into a new motorcycle shop. I was also planning on having some audio work done after the glass possibly..... It has every option in it which includes a stereo/satelite radio/mp3 so why not get speakers that sound right.....back up camera at times would be handy too... Completely a total waste of my time and irritating as hell trying talk to people that don't listen and could care less what you need....100% thumbs down...

After contacting multiple shops in the valley I received an unbeatable quote on a sub/amp kit from Jam Master Audio. Immediately upon entering the shop I was greeted by a very kind and knowledgeable technician. Any question I had was answered respectfully and in terms in which I could understand (I don't have much experience with car audio). Unlike the other places, they didn't try to upsell or pressure me into getting something I had no need for! Which was a huge relief compared to other shops! They went over my options with what I had to work with and hooked me up with exactly what I was looking for. You really couldn't ask for anything more.. I opted to stay on site and utilize their waiting room. It was very clean and even had a Wireless Access Point, as well as TV! There's a 7 eleven and a few restaurants within a minutes walk. Their shop was in a very convenient location and had no problem locating it. They finished the job very quick and had me on my way in a little over an hour. The install was very clean and looks way better than I was expecting. Wiring was well insulated and had no profile whatsoever. I can't believe the sound quality they were able to achieve in my truck! I wish I would of known about these guys instead of going through the hassle of the other shops in the valley! Do yourself a MAJOR favor call these guys FIRST, save yourself some...

Worth the Drive!!! Last year I had work done by a car audio company in the area I live. My experience with them was horrible. The work was fine but service was very poor. Quoted one thing and charged me another. I had to fight with them. That said I wanted a new touch screen stereo installed in my Truck. I "googled" Car Audio places and called at least 7 places. "Jam Master" stood out above the rest. First it was the ONLY one I found with a "5 Star" customer rating. That spoke volumes to me. After reading through all the reviews I was definitely leaning their direction. Then the owner Jason called me back and he took the time to explain in great detail the differences between the various options. I could tell from my brief conversation with him that he was extremely experienced & PROFESSIONAL. Although I live in S. Jordan and his shop is in American Fork it felt like a "NO Brainer" to drive the extra distance. Again, 5 STAR rating... Yesterday Jason personally installed my new equipment. My new touch screen stereo is AWESOME!!! Very clean, very professional, worth the extra drive. All my future car audio needs will be done by Jason at Jam Master. I'll refer all my friends and family to him. Thrilled to report that all the reviews I read were dead on!!! The only thing that could be better would be that Jason clone himself and open a store closer. Thanks...