O'Reilly Auto Parts — Local services in Anacortes

Compared to other O'Reilly stores in the region, this one, unfortunately, only meets the "adequate" standard. Not particularly impressive, either from street view, or walking in the door, not as white, bright, and clean as other establishments, giving the overall impression that the management/owners don't put much effort or pride into their image. But hey, we go to the store to buy parts, not admire the floor tile. Unfortunately, the "parts wizards" are working elsewhere, as the personnel seem to be limited to recommendations coming from the computer systems, but not from a great depth of experience with autos and...

To the blonde girl with the bad attitude, Nobody is forcing you to work customer service. If you have as hard of a time at being nice as you display, I suggest you find a new job. Only reason this is recieving 4 stars if because I'm a lifelong resident of Anacortes and don't believe in attacking local businesses. Everyone else I've encountered here is great! Pro tip : Don't snappily tell someone to not give their phone number next time because theyre not a member, offer them membership. Dont be rude. Wear a smile. Its customer service and...

Took 2 batteries from my box truck in for a charge and test, one of the batteries ended up testing as bad and the store manager went above and beyond! She pointed out my battery was within the warranty period without me even noticing. She initiated the free swap quickly and I was on my way! I've always been impressed with the quality of customer service at...