OfficeMax — Local services in Asheville

To be honest I had thought this store had been closed for I swore 2+ years now. I don't know why I thought it was closed. Anyways I had to get my fingerprints taken for a job recently at this location. First thing off hand there's plenty of parking. As I entered the store I was greeted by two friendly staff members who directed me to the right spot. I had to wait in line for like 30 seconds. The female employee who was working the counter was good at her job by being able to multitask like a champ..which is a rarity in most work environments these days it seems. I quickly and clearly listened to her instructions and began the process of having my fingerprints scanned into the Matrix yo. After the FP cycle finished I felt off about it and thought I did it incorrectly. I stopped about half way Ito the front door as I was exiting this fine office supply store and more. Went back to the counter, told the employee I thought I had did it wrong. She affirmed me I had done it correctly but if I would like to i could redo the FP cycle. Of course I did and felt good about it even though I knew i was probably wrong and it did register my FP correctly the first time. I felt good about it because of HOW I WAS TREATED which was really really nice by everyone working in that place that I interacted with. EVEN though I had to be "that guy" and ask for something based of my opinion and not trust the knowledge of the actual person who does it for a living. Great...

Came in today for a box of postcards. Left with a bad taste in my mouth. When I got to the register, there was no one there. Shortly there were four of us milling around looking for...anybody? Somebody? Hellllooooo? Instead of a friendly "We're helping another customer and we'll be right with you!" we got shouted at "There's two of us in the store!" I have all the sympathy in the world for the labor shortage, but none at all for rude people. When I got to the counter the man who shouted did not even have the grace or good manners to greet me, much less apologize. He did however, have time to check his text messages not once, not twice, but three times during this brief exchange. I hope he's not in the...

This is the second time I have had amazing customer service at this store. A few weeks ago I came in looking for something I could not find anywhere but the internet. Andrew helped me get the product I needed that day. I was so happy that I hugged the stuffing out of him. The first time I got great customer service at this store was when I needed a photograph enlarged and placed on canvas. I first left the photo at Staples in Hendersonville, NC and almost a week later, they informed me it would be another few days. They even treated me like it was my fault. I collected my photo and brought it to OfficeMax in Arden. I came back in 20 minutes to find it ready and even better quality...