Book Exchange — Local services in Ashland

Book Exchange is a book store out of the past. Too many stores nowadays have only new books or grossly overpriced used books. In most towns and cities you'd have better luck going to a thrift store if you're looking for a good book. Book Exchange has thousands of books of every genre, organized in a way that is sensible and reminds me of being in a book lover's private . Their prices are typical- half the cover price for most books, more for some. What prevents me from giving them five stars is the service. I've been to this store three times and spent a good chunk of change each time, yet I haven't had a single conversation with a single employee about anything, despite my attempts. Still, I continue to drive 90 minutes...

I can spend hours in this store. I have done a lot of business with them over the years. Over two decades, in fact. But lately I’ve been unhappy with the amount of credit I get (or don’t, as the case may be) for my books. I’m also finding everything is marked up to top dollar and it’s more often out of loyalty to buying local that I don’t just order what I’m after off ABE. One likes to feel in a used bookstore that you can find some real deals. Less and less here, I’m afraid. Still and all, great selection...

I ordered a used book from them online. The book came in great condition, they've followed written instructions.

Packaging was great. They taped the sheets that wrapped the hardcover book to the inside of the box so it stays in place. These little details go a long way, especially if the item is shipped internationally through a forward shipping company.

Amazing communication, great team.

Thank you Book Exchange.

Highly...