Windsor — Local services in Ashland

Poor customer service! Wife bought an outfit yesterday, got it home and found a flaw in it. Brought it back to the store today....very next day and cashier implied that she tore it after leaving the store and could not give a refund just an exchange. First of all that was the intent to exchange it. A little customer service skill training would go a long ways...

Cashier was extremely hostile and rude. Refused to do a return because she simply didn’t want to do it. Had the original receipt & form of payment. Item was never worn. But again, worker refused because she couldn’t accept that she was wrong about the policy. I hate working the holidays too, but taking it out on customers seems like the...

This is the RUDEST store I have ever dealt with! Have a problem with the store manager, she refers you to customer service for the District Mgr number. Customer Service doesn't have the district manager phone number! So basically, if the store is snotty and rude, there is NO ONE to help...