l used to cut my hair here over ten years ago until I decided to go elsewhere. I decided to give it another try so I made an appointment online. The only person available for a curly hair cut was Mary, the owner. My appointment was at 1:00 and I was driving from Marietta. When I arrived I was greeted by Brenda, she used to be my stylist before. We said hi to each other and she went to tell Mary that I had arrived. Mary was finishing up with a client so a sat down in the lobby and waited… and waited and waited. Mary finally came and was taking her client's payment information but she continued having small talk right in front of me for about fifteen more minutes. There was no acknowledgement of me being there, no comment like, “I’ll be with you in a moment…” nothing, is as if I wasn’t even there. I decided to get up and interrupt their conversation. I told her I had another appointment, that it was almost 1:30 already, if she could finish with that client. She asked me if I could come back after my appointment... Complete disregard for my time. She does have a very strict policy if you are late or don't show up. I just asked her to cancel my appointment and she just said she was sorry and continued chatting away with the other client. Very unprofessional specially coming from the owner. Definitely never going back, I don’t know how this person can stay...
Read moreI have been to this location a few times before and I always get my curly cuts done by Christine, I feel like she knows me and my hair and does what’s best for us haha. I will continue to come here until I can’t anymore! The service never fails to amaze me, I was attempting to make an appointment yesterday and my calls and messages weren’t going through. I work all day everyday except for the weekends so there are only specific times I have time for a haircut. I decided to message the store on Facebook to see if I could get through to anyone, and after the shop had closed and this employee reached out to me ON HER OWN TIME, OFF THE CLOCK!!! And got me all set up for my appointment next month, she answered all of my questions and was very polite and well informed. It was so nice to have someone help me out like that when they really didn’t have to. You rock Lauren!!!! Thank you so much for all of...
Read moreAll I can say is: WOW!!!!! Some places make you feel good, some places make you feel great, but few places can make you feel at home and great! This place is the real deal. Everyone has their own house of horrors story about a haircut. I have had such bad cuts that I just quit having my hair cut. This was the first time in two years.
They care, they know current trends, and they definitely know hair. I wish that I would have come here a long time ago, but I am happy that I found them now. My stylist was Brenda, and I look forward to my next hair...
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