Claire's — Local services in Auburn

I took my daughter to get her ear's pierced. When she sat my child down to do it, I take out my camera to film this 'first' in her life. The girl proceeds to tell me that I am not allowed to film because another girl who filmed it before, uploaded it. Then apparently a person who saw it started "like...coming around and like....stalking me" She told me I am only allowed to take pictures. I said ok. However a quick google search will tell you there is nothing in their policies that state you cannot tape. So obviously I filmed it regardless. She also told my daughter about her own piercings. She said her nose piercing "hurt so bad I was about to sock the guy". Um, why does my five year old need to know that? And then the icing on the cake was her assuring my daughter that if she sat down and got the earrings like a big girl she can get a prize. I assumed it was something she was going to give, like a cheap .25 toy. No, she was referring to the stuffed animals they sell. She told my daughter to pick one out and then as my kid was picking out her favorite, the girl turned to me to inform me it would be $5. She was the only worker and was extremely...

Only 1 worker for ear piercing, my 7yr old gets a horrible experience by the lady piercing her glove in with the earring so now I have to leave my 7 yr old by herself with the lady while I get her coworker to bring scissors to cut the glove out. My girl was a trooper up to this point. I wont be going back for piercings to this store. When I said well this deserves a discount she inturn says most definitely, I'll give you a 20% discount. I didn't realise til walking out that the 20% percent off was part of the promotion they were having. Way to go claires. I also had to ask for their little crown they are suppose to give out for kids that...

SO RUDE. Went in there today and politely asked the old lady with short bleached hair if they only had these birthday bags and she rudely just says “yupppp” without even making eye contact. I politely asked “are these the biggest ones?” She once again without even looking at me with her back turned goes “yupppp” save your money they have some...