I had an extra firm double sided mattress delivered 1 week ago from Long's mattress. I could not be happier. The customer service was stellar from start to finish. Unlike most mattress salesmen, the owner's son Brad welcomed my questions about the construction/layers/materials of their mattresses. I did a lot of research and comparison shopped at several mattress stores in the area before deciding that Long's deserved my business. Long's offers beds that provide far better quality/support/value for for the money. The delivery was on time and the staff were courteous. They told me their own beds were from Bowles. 1 of them had previously worked from a rival brand and could attest that the quality/warranties offered by Bowles were far better than their competitors. Let me just say that getting a double sided mattress in today's mattress market is nearly unheard of where manufacturers are trying to cut costs in anyway they can. It is a shame too because double sided mattresses provide a better value to the consumer as they are more durable/will last longer. I applaud Long's for using Bowles as a supplier. Unlike national brands, Bowles tells you what is in each layer of the mattresses and meaningful information is provided to the consumer on their website.My mattress is the most comfortable/supportive bed I've ever owned. I know that my next bed will be from Long's mattress/Bowles. The price was also very fair. I laid on beds from other stores that cost more but were less...
Read moreWe were looking for a new King size mattress set and I know the owners of this company. They have locations all over the central Indiana area and I decided to stop by their Avon location. Corey is the sales person I dealt with and he was very helpful and informative. He explained the display set up and then allowed me to take as much time as I wanted to lay down on as many mattresses I wanted until I found the perfect set and comfort for me. There was absolutely no pressure and I didn't feel like someone was all over me with constant questions. It was the most comfortable experience that I've had and very refreshing to be able to actually take my time to find the perfect mattress feel for my back and support. Make sure Long's is on your list of stores during your selection process and check out their store locations. I am definitely telling my friends and family...
Read moreWe purchased the West Baden matress in the first half of March; just before the nationwide and state shutdown due to the virus. The store employees in Avon were the very best to deal with; very professional and zero pressure sales. The matress is built to order, so once the state shutdown just days after the order was placed; we had to sit and wait until the state reopened. But once business reopened, the new matress was delivered. They moved the old matress upstairs to a different room of our instruction. Then installed our new matress. Very professional, very courteous, and with health and safety first. The delivery guys out of Franklin got here early Saturday morning in Lafayette, got everything moved and cleaned up; then were on their way in fifteen minutes, tops. Great overall experience. Will do business with Long's furniture again, every...
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