Speck's Pet Supplies — Local services in Avon

I visited Specks for the first time today on 1/30/24, and the Specks staff ensured it would be my first and last visit due to the abrupt manner in which I was received.

I got to the cashier at 7:45 PM, I ask if I can purchase a diy dog wash. The cashier says “Well umm…” and I interrupted her pause by saying “Oh, is it closed?” to which she responds “Well one side is closed” in an unpleasant tone. The cashier then calls for another employee and asks “Hey do you know which side of the wash is closed?” The other employee responds “Well I was about to close it down, but you can use it… the right side is open.”

The cashier then asks if I have a number with them. I responded no, and the cashier did not ask if I would like to provide a phone number. The cashier then tells me my total and says “for future reference we close the dog wash an hour before the store closes, but I’m gonna let you use it this time. I’ll bring you some towels.”

I followed the cashier to the dog wash and the other employee was also in the dog wash room. The cashier sets the towels down and I say “Thank you.” in the most pleasant tone I could muster. Neither the cashier or the other employee respond as they walk out of the room.

So I’m left standing in this room i’ve never been in with no instructions. There is a washing bay with a garden hose nozzle attachment, a cart with about 10 bottles of various shampoos and conditioners, and a closed cabinet with a hose dangling from it (Which I assume was the blower for drying).

I quickly sprayed my dog after I figured out on my own how to turn the water on, lathered some soap, rinsed her and hand dried her with the two provided towels, as I didn’t feel comfortable opening a closed cabinet to explore whether it was a blow dryer or not. I promptly exited the store at 7:58 PM with two minutes to spare before the dog wash closed.

I’m not sure if this is the normal service that customers receive, or if what I experienced was an anomaly, but I certainly won’t be a repeat customer to find out. I’d recommend you take your business...

I have been coming here for Becky's training classes for a little over 2 years now and I have taken every class at least once and have trained one of my dogs to be a therapy dog 10 years ago with her and I enjoy working with Becky she is very good at working with the dogs and puppies and I love that she doesn't judge me for being special needs and let's me stay by myself for classes unlike a lot of other people who don't even give me a chance to try to see how I do or are to scared that something will happen to me while I'm there with my health problems that I have so it's really nice to have some one that doesn't judge me for being different and I would love to get to have that chance to work with Becky as a assistant trainer and have the job working with her and all the great dogs that come for classes she makes training class more fun and interesting then other trainers do and dosn't leave out stuff i need to know to do better at working with my dogs and to be more successful I would highly recommend Becky Davis to anyone who ask me if I know any good dog trainers i thank you so so much for all your help 🐾Becky Davis your amazing!!🐾 Thank you all so...

I bought my dog food here and they offered to carry it out to my car with a smile. I really liked how they didn't act like it was a burden to help me, they genuinely wanted to help. After that, I visited the dog wash area and checked everything out before I brought my dog. They showed me everything and gave me a little tour of the dog wash. I took my goldendoodle here for their, 'do it yourself' dog wash and LOVED IT! They have tall tubs that are high off the ground so you aren't bending over breaking your back to wash your big dog. And they supply Everything! They supply a nice waterproof apron so you don't get drenched while washing your dog, clean towels, a variety of shampoos, conditioners, and even a high-power low-heat dog blow dryer. All for only $10! They also have a multi visit discount program so you can earn a free dog wash. I recommend coming here to was your dog instead of breaking your back and making a big...