I’m beyond disappointed with Miner’s Gems. I purchased a ring that turned out to be defective—we have had to get it repaired twice for diamonds falling out. I reached out to their customer service multiple times through email and phone, and I’ve received zero response. No acknowledgment, no update, no resolution.
For a company that claims to sell “high-quality” jewelry and “stand by their products,” this is completely unacceptable. I expected at the very least some form of communication or willingness to help. Instead, I’ve been completely ignored.
I would not recommend this company to anyone. If something goes wrong with your purchase, good luck getting them to care. Spend your money somewhere that actually values...
Read moreSo Nice! I can’t say enough great things about this jewelry store! From the moment I walked in, I was impressed by the elegant displays, welcoming atmosphere, and — most importantly — the top-quality jewelry. The selection is stunning, and the prices are more than fair for the craftsmanship and beauty you’re getting.
A special shoutout to Sue, who made the entire experience exceptional. She was knowledgeable, patient, and genuinely cared about helping me find the perfect piece. Her expertise and warm personality made me feel completely at ease — no pressure, just honest guidance.
If you’re looking for beautiful, high-quality jewelry and outstanding customer service, this is the place. Ask for Sue — you’ll be...
Read moreIt was the warm welcome for me when I enter miner's Gem store, the staff was so friendly and helpful. I love Tourmaline its one of my favorite stone, it make very beautiful jewelry and come in an amazing range of colors. Watermelon tourmaline is bright, pure tone of red, blue and green generally the most valued color unique glow, tourmaline are so exceptional that they are in a class by themselves. When you are in the area go over and check out miner's Gem jewelry store great jewelry...
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