T.J. Maxx — Local services in Barrington Township

I’m giving 3 stars because I did not leave disappointed thankfully for the manager on duty. But I went to return a sports bar today that I realized once I left and tried it on at home had deodorant marks all over it and was way too small. So I brought said item in and women working the register said straight up to me “you bought this with these stains I don’t believe that I wouldn’t buy something like this”... I immediately felt like I had to defend myself which is poor customer service. She then brought another women up who agreed with her and then got the manager. The manager instantly agreed with me that this “happens all the time when people change in the dressing room” and was completely understanding of the return (not making me feel like shady person who was trying to get money) I don’t think anyone would buy a 14 dollar sports bra to wear it once to work out and return that’s completely moronic to think. I am so dissatisfied with the customer service of the employees and thankfully the have a manager on duty who knows how to treat customers...

My "I'm just going to run in" really paid off!! I managed to shop for almost 90 minutes!! The first section I go to is Health and Beauty. I found a new sleep mask for $3.99, Ellen Tracy lavender and almond eye cream for $2.99, Dearfoam slippers for $9.99, a cute ceramic mug for $1, 2 bamboo pillows that were a steal at $29.99 each and the most adorable grey crown shaped dog bed. I usually go to the back of the store and go through my cart to justify the purchase. Not this time!! I know the golden rule for these types of places. If you wait and hesitate, you'll go back and it'll be too late!! Buy it when you see it. If you change your mind, you can always return it. I have envelopes in my purse for cash, debit card and credit card transactions. I never have to flip over cushions, dumpster dive or scream so loud that I'm waking the "eternal" down the street. Even though it's weeks away, I have no...

I had a very disappointing experience at this TJ Maxx location. As soon as I walked in, I was immediately pressured to open a TJ Maxx credit card, which felt pushy and uncomfortable. Then, during checkout, the cashier Nataleen (a coordinator) was extremely rude. She did not greet me, acknowledge me, or say a single word throughout the entire transaction. The lack of professionalism and courtesy, especially from someone in a coordinator role, left a very negative impression. Overall, between the aggressive credit card push and the poor customer service, this visit was...