
I started my membership last year. The gym itself is okay but I am writing about the poor customer service. They NEVER answer the phone but will swiftly contact you if something goes wrong with your payment on your account. I moved out of state recently. I have called numerous times to speak with someone about canceling. I have left countless voicemails and even emailed. I eventually get a text from Jennifer weeks later (she didn’t even call) saying they would cancel my account if I could show proof of the move. I finally have the proof and reached back out - absolute silence. I have called and text still being blatantly ignored. Meanwhile they attempt daily to withdraw money from my account. This matter is getting ridiculous. They care about your membership only and ways they can upsell the customer. It’s too expensive enough already just to treat you like you don’t matter. Go to Ultimate Fitness right next to this gym. Smaller gym but no hassles and honest. Avoid Anytime at all cost. Once they get your card they no longer...
Read moreI pay the whole year in advanced typically and my membership expired today. I went in to re-up today, last year I payed $385 and they were telling me that I would now be paying $480 for the year. This facility is no where near nice enough to be paying $45 per month. In the two years I have been here I have yet to see any substantial improvements that would even warrant a $100 increase in price in one fiscal year. I can understand a small $15-20 increase, but $100 is absurd. It looks as though I will have to use my garage gym again and perhaps make the long drive to Just Move. At least they have child care and a much more robust facility at half the cost. I’m not much of a review guy but that is just wild to me. I...
Read moreI understand that all these gyms are independently owned, but this specific gym is outrageous with there sign up fee's. Maybe they do it because there the only gym really in Bartow, but the cheapest price to sign up is $106.00 and it doesn't even include your first month of membership, you still have to pay that two week after paying the $106.00. Believe it or not, but that's their cheapest rate and doesn't include anything except access to the gym (what a rip off). I really wanted to join this gym because it was close to my home but guess i will be driving to the next town over. Arbundale anytime fitness is offering a low sign-up rate of...
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