Drove to Bartow to get a screen replacement on my iPhone. Arrived at the store at 12:11pm when I walked up to the door it showed the store opened at 11am. The doors were locked and then here comes Joey walking around the corner. He confirmed they were open. He asked me if I could wait for 30 minutes. I told him I couldnāt. He he couldnāt help me then. Not very professional. Last time Iāll come back to this store. Iāve been to the Northside Lakeland store, Lakeside Village store, and many others. Iāve been to this one three times now and every time Iāve had a bad experience. I love AT&T but this store has been a bad experience...
Ā Ā Ā Read moreExceptional Service from Joey
I recently had the pleasure of working with Joey from AT&T, and I must say, they truly exceeded my expectations! He went above and beyond to assist me with my purchase, providing clear explanations and solutions.
Their professionalism, patience, and friendly demeanor made the entire experience seamless and stress-free. Joey is a shining example of excellent customer service, and I highly recommend them to anyone seeking assistance with AT&T services.
Thank you, Joey for your outstanding support! You've earned a loyal...
Ā Ā Ā Read moreI visited this store recently i was passing through to see family and started experiencing phone trouble i thought it was regular and would go away but it did not so i visited the nearest at&t and a young lady her name was Diana she was very helpful and all around a great employee i didnt expect for a phone store to make me feel comfortable but here we are thanks again to the young lady...
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