Betton Rose Boutique — Local services in Baton Rouge

I went to shop at Rose Beton boutique in the mall of Louisiana and the experience was awful. Very rude! My husband and daughter was sitting in the chairs by the dressing room and my husband turned the chairs as the women came out in just pants and a bra. He was trying to be respectful as we shopped. Instead of politely asking him to but the chairs back the way they were, she proceeded to berate him saying how black people always doing what they want in her store. I left the items as I had several items in my hand. He is very upset and so am I as we tried to respect the patrons and she doesn’t respect us as a customer. They don’t have traditional dressing rooms and he was only trying to be a gentleman as the seats in the front were occupied. I’m very appalled to...

This was my first time visiting the boutique. Although I had my son and daughter with me, I couldn't resist the beautiful dresses and tops I seen. As we entered the store, my son began to cry. Surprisingly, the lady instantly began to comfort him. And even though he continued to cry she remained patient. I truly admired her genuine spirit. The other lady strapped him in his stroller and pushed him around to allow me the opportunity to try on my selections. I wish all stores had customer service such as this. I'm typically a bargain shopper (unless I really want the item) but I'd treat myself here occasionally for 2 reasons, 1. Everyone was nice and 2. The pieces...

I was unable to complete an exchange for store credit even though the policy is clearly written on the receipt and I asked before making my purchase. I love the uniqueness of the clothes but customer service is equally important. I attempted to exchange the merchandise four days after purchase with the tags still attached. The reason given to me was she did not want any old merchandise in the store. Had this been communicated to me on the day of purchase, I would have made a different decision. I have been a repeat customer over the last few years and spent several hundred dollars here and they just lost me over a $60...