Lakeshore Learning — Local services in Bellevue

This store offers well-made, educational, quality items. However, the internal operation leaves much to be desired. A recent transaction resulted in an overcharge, which the store acknowledged, but not for the first time, the computer system was acting up and the employees didn't seem to have any idea how to work around it. So for expediency, I agreed to accept a store credit.

It took several tries to find a way to use the credit, particularly on line. Only after emails with customer service did I learn what I could have done to utilize the store credit................BUT THAT PROCESS IS NOWHERE TO BE FOUND ON THE WEBSITE. I will continue to shop there for my grandson, but I will be very very cautious when it comes...

If you love buying educational toys and games, art supplies, or things for a classroom, then beware! This place is awesome and deadly on your wallet! Every Saturday there is a free craft starting at 11 and deals on items in the store. Also, there are rotating sales on toys and games every time you go. There are two parking spaces right in front of the store, but more around the corner...

I purchased an item for $12.99. (Tax 10%=$1.29 reflected on the store receipt). Then I exchanged the item for the same $12.99 value. (Tax 10%=1.30 reflected on the store receipt). The sales person could not answer the discrepancy. Only said that the store's cashier machine probably made an error. The store has great product. But I feel that something is shady about the store's...