Beverly Hills Jewelers — Local services in Beverly Hills

You know that rare feeling when you walk into a place and immediately realize you’re in good hands? That was my experience at this jewelry store.

Let’s rewind for a second—because before I even set foot inside, I messaged them on a Sunday when they were closed (bold move, I know). To my surprise, someone actually responded! That someone was Nikki, who told me to come in the next day.

Fast-forward to Monday, my husband and I walk in, and there she is—right at the door, greeting us like an old friend. From that moment, it was clear this wasn’t just another transactional stop; these people actually care. Nikki and the team took their time explaining how the process worked, answering all my questions with the kind of patience you wish every business had.

As I waited, I found out they’ve been in business for 51 years—25 of them at this exact location. A true family-run operation, thriving in an industry where the big players dominate. That alone was impressive, but then came the cherry on top—after my sale was finalized, Nikki gifted me a beautiful necklace. A completely unexpected and thoughtful touch.

They offer authentic, all-natural diamonds, custom-made pieces, and lab-grown diamonds that look just as stunning but for a fraction of the price. If you’re looking to support a family-owned business instead of the big chains, this is the place.

And as for my husband? Well, let’s just say he now has a go-to spot for all my future surprises (and I know Nikki will...

So I got a coupon from the website and was lead to believe in store prices reflected online prices. Boy was I wrong. Not only can you not use the coupon online, the in-store prices start at $1600. Walked in yesterday and the chick Nikki didn't seem like she wanted to assist me at all. Reluctantly she gets out of her chair, fake smile plastered on her face. I was shown pieces over $1000, despair on my face with each passing second. These are reasons why I stay away from Beverly Hills. I asked if there was anything under $1000 and after she goes in the back she comes back with a pearl bracelet that was $1100 and this pendant. I was given the pendant as a courtesy I guess. Politely I said thank you and left.

Fast forward to just now I go to their chat and ask what kind of pendant I was given. Guess who responded Nikki. She told me and I quote "we wanted to give you the pendant as a courtesy and if I didn't like it I could bring it back " Ewwwwwwwwwww Like excuse you. I'm supposed to be grateful that you gave me anything? At least I said thank you. All I wanted to know was what was the pendant I was given. Your attitude seems to reflect the company. You serve everyone with a kind smile and a helpful attitude. Not like I or anyone who looks like me is a problem.

Never will I ever step foot in your...

I was searching for an engagement ring for my fiancé at the time. I shopped around many different stores but finally decided to go with Beverly Hills Jewelers. Nikki is the person who sold me the engagement ring. She was knowledgeable about the rings she was recommending to me. She was also patient with me while I choose one from a selection of rings that she picked for me. She was also responsive when I had questions about the rings. The price was also reasonable for the diamond ring that I purchased. After I was engaged, my wife and I came to the store to purchase our wedding rings for our wedding. Nikki demonstrated the same excellent and kind service to me and my wife. The rings also have lifetime guarantees. After our wedding, my wedding ring felt tight on my finger. I came to the store and asked Nikki to have it resized it for me. The service was free because it was included as part of the lifetime guarantees. She also helped me and my wife cleaned our engagement and wedding rings. They came out looking brand new. We really appreciate her excellent service. I would definitely recommend anyone looking for an engagement ring, wedding rings, or other jewelries to purchase from Beverly Hills Jewelers. You will not be disappointed. Thank you very much for making it easy for...