Burger Lounge — Restaurant in Beverly Hills

Unfortunately this is not the Burger lounge I am used to. I’ve been coming here since they opened here and in Brentwood. The last couple times Ive come here , I’ve had to send my burger back. Last April 2024 .I had a bad meal .I had to send back .walked out.Last Friday August 30th,I thought I’d give it a try again. My burger came raw, Onion rings where burnt over done.Basically no pride and care in my food.I asked them to please make both over again.They did, second time around I get a burger that’s well done burnt and smashed down on the outer parts and greasy. My Onion rings where greasy too. I was hungry so I ate some of it,called the manager and they gave me a credit for the next time.I actually was sick the next day ,all day from the food. Don’t know if they change the seed oil they do the Onion rings in?But since they are grass fed meat there,they should be Conscious and changing the oil and or change the type of oil they fry their onion rings in. It should be changed out daily.My body was inflamed and lost a whole day of work. I will be going in to have them credit my card ,as I don’t want a credit on the books for another meal here Second time this happened.Don’t need to eat here. While I waiting for my food a second time around you think they coulda offered me a coke and or a shake.It wasn’t busy there...

They keep messing up our orders and we get our food delivered . We told them to stop messing up orders but they still do the same thing . We pay Uber for having our food delivered and when you screw up our dinner every time we lose our money and we still have to order something else because your manager just tells us you cannot order our food !! Your store manager Huan is no help. I asked who was his manager and he told me it’s David but would not give me his number . Who is going to fix the issues ? 6 times in a row they keep sending us pork when we order no pork . As you can see from the order it clearly says NO PORK. Pork is not Kosher and that’s important reason this order is asked to be made without it ! Why it that so hard to understand ? This happened today again so I took a...

I stopped by the restaurant the other day, and what an experience it was! The food was absolutely incredible. Every bite was bursting with flavor, and it’s clear that a lot of care goes into the preparation. On top of that, the prices were surprisingly reasonable—great value for such high-quality meals.

The place itself was spotless, with a well-organized and clean environment that made the whole experience even more enjoyable. It’s refreshing to visit a restaurant where the team genuinely cares about both the food and the customer experience.

A big shoutout to the front-of-house staff for their kindness and professionalism. Their positive energy made all the difference. This place is a gem! I'll definitely...