I usually donât write reviews, but I felt compelled to share my disappointing experience. A couple of months ago, I purchased a special tester-sized bottle from a lady working at the store. She assured me that I could bring the bottle back for refills anytime, which was one of the main reasons I went ahead with the purchase.
However, when I recently returned to do exactly that, I was met with unexpected attitude and disrespect from the staff. Not only were they dismissive, but they acted as if I was completely in the wrong for even asking about the refill policy that their own employee originally explained to me. Instead of clarifying things respectfully, they were rude and unprofessional, which left a really bad impression.
For a luxury brand like Creed, you expect a high level of customer service and integrity â especially in Beverly Hills. Unfortunately, that was not the case here. I hope management takes this feedback seriously, because the way customers are treated after a sale is just as important as how theyâre...
   Read moreExceptional Service & Luxurious Experience at Creed Beverly Hills
My husband and I had an amazing experience at the Creed boutique in Beverly Hills. From the moment we walked in, we were warmly welcomed and given exceptional service by Nadia. Not only was she very low pressure, extremely helpful and informative, but made us feel welcome and valued. She was incredibly knowledgeable and took the time to help us explore different fragrances, making the entire experience both personal and enjoyable.
We ended up purchasing several items; Silver Mountain Water for myself, while my husband chose Aventus and Green Irish Tweed. The boutique also offered to ship everything directly to our home, which was a wonderful touch. The packaging was very high end and I could see using this service for gifts.
The level of attention to detail and customer care at this store truly stands out. If youâre looking for a high-end, personalized fragrance shopping experience, I highly recommend visiting this boutique. We will...
   Read moreever slow the stumbles : flow to a twist of ankles : up the beyond the curbs thought : linger the scent welcoming as a devils wicked and desirable plot : key be yours in hand : as you find the grace of the door : together we arrived like never before : first be his time : the things you do : the things willing to try : when you want your love to learn and live more well before their time to die : layer of layer melded in kind : knowledge and pleasure perfected on paper and in mind : aroma slathered in skin shirt and hair : playful joys and lighter...
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