TLDR: Michael promised the world but delivered a mediocre ring that appraised for much less than I paid him and, … get this,… he delivered it WEEKS AFTER MY ACTUAL PROPOSAL. WEEKS. No apology.
Also, after you pay him, he ghosts, good luck getting ahold of him!
I had one consultation with Michael. I needed a gorgeous engagement ring at a solid price. When I met with him he repeatedly promised me he’d make me the highest quality ring, and that it would appraise for much more than I paid. He promised that if there was ANYTHING she didn’t like about the ring, he’d make the changes without a problem and without charging labor. I told him my deadline and he laughed and said it was no problem at all. I was excited. I didn’t need to keep looking, I knew I had found my jeweler! How could anyone beat that pitch!
As the weeks went by he responded less and less. I started to get nervous but he had been really convincing so I tried to rely on his expertise. I had told him the deadline for the ring was about a week before my trip to Hawaii where I had planned to propose. Days before the deadline I started calling and texting and leaving voicemails. I would receive sporadic replies every few days saying everything was ok. Then the deadline passed. More calls, more voicemails, no response. I was in a full panic. I even drove to his shop but he’s only there for appointments. GUYS, I drove to the airport EMPTY HANDED and had to propose without the ring I PAID FOR. My last text to him was November 21, “PLEASE call me back ASAP”. His next response to me was December 7th over TWO WEEKS LATER with a picture of the ring. I asked him when I could pick it up. No response. I texted him a few times with the same question. He finally replied on December 14th telling me I could pick it up at the shop. I was able to get the ring but he was not there.
My Fiancé wanted some changes to the ring. In the months that followed, I contacted him countless times to set up an appointment. Occasionally he would reply and set up a date. Guess what? He did not show up to them.
I had the ring appraised and can you believe it, he lied about that too! The ring appraised for significantly less than I paid for it.
I have given Michael endless opportunities to redeem himself and his brand and he had no interest in them. I finally, politely asked for my money back in return for the ring and instead of trying to make things right, he told me to talk to his lawyer.
Apparently there are other reviews that mirror the exact same problem. I wish I had listened to them.
Don’t make the same mistake we made. We’re now moving to litigation. This has been a...
Read moreWell Well now where do I begin? A wedding ring has the power to be the one little thing that makes you feel unique and special. I didn’t want a ring out of jewelry store that everybody have. I wanted a ring for my 20 year wedding anniversary to be ONE OF ONE and MICHAEL RAVEN DID EXACTLY THAT FOR ME AND MY HUSBAND. My ring is as captivating as the moon and even more radiant as the moonlight. I wore my ring to my friends birthday dinner a few days ago and OMG all eyes was on me all night long. My friend girlfriends couldn’t help but to stare because I don’t think anyone including myself have ever seen a ring so freaking darn beautiful and exquisite. Michael really outdid himself with this big rock. I mean I can’t even turn it around to hide if I wanted it to that’s how huge it is and I must say I can’t stop cheesing. My neice Tia said Auntie no matter how much money a celebrity have nobody can top your ring lol and I agreed. If you want a ONE OF ONE ring it’s a must you get Michael Raven to customized it for you. You will not regret it because his detailed work and price is unmatchable. He does it all from rings on your finger to rocks in your ears, he is just that amazing. Also I can not stress this enough that you can not rush your custom jewelry as you know every design is different for each client which requires a lengthy amount of time but just know patience is a virtue and once it’s all said and done you’ll be so happy you will plant a kiss on Michael lips lol that’s how perfect it will be. Michael Raven give yourself a pat on the back, your 25 years of experience have been making people dreams come true and for that I’m so humbly grateful for you, Rick and your whole team because it is not easy. THANK YOU MICHAEL FOR YOU AND RICK DRIVING TO LAS VEGAS FROM BEVERLY HILLS CALIFORNIA TO BRING ME AND HUSBAND RINGS TO MAKE OUR WEDDING DAY SO SPECIAL IN THE GRAND CANYON. I DON’T KNOW NO JEWELER OR PERSON OF ANY KIND THAT WOULD OF WENT ABOVE AND BEYOND TO DO THAT FOR US. SO THANK YOU FROM THE BOTTOM OF MY HEART MY NEW FOUND FRIEND LOVE LOVE LOVE MRS. T CONNOR:) P.S. The whole Brooklyn New York is going to know who Michael Raven is you better believe...
Read moreTitle: A Regal Experience with Raven Fine Jewelry...
My fiancé and I had the pleasure of working with Michael Raven Fine Jewelry for our wedding bands, and our experience surpassed all expectations. The team at Michael Raven went above and beyond to deliver a stunning wedding set on incredibly short notice, demonstrating their unparalleled commitment to customer satisfaction. From the moment we stepped into their world-class establishment, located in the heart of Los Angeles, we were treated like Hollywood royalty. The attention to detail and personalized service we received was truly exceptional. The staff at Michael Raven not only met our needs but exceeded them, making our journey to select and acquire our wedding bands an unforgettable experience. When we flew to LA to meet and pick up our meticulously crafted wedding bands, we were greeted with warmth and enthusiasm. Michael Raven himself took the time to ensure that every aspect of our jewelry was perfect, and he went the extra mile to explain the intricate details of the design and craftsmanship. It was evident that every piece created by Michael Raven Fine Jewelry is a work of art, crafted with passion and expertise. What sets Michael Raven Fine Jewelry apart is not just the quality of their work, but also the personal connection they establish with their clients. During our visit, we didn't just feel like customers; we felt like welcomed guests and, ultimately, became instant friends with the team. Their genuine interest in our story and their dedication to making our experience extraordinary left a lasting impression. We wholeheartedly recommend Michael Raven Fine Jewelry for all occasions, whether it be weddings, special events, or just because. Their commitment to excellence, combined with a level of customer service that goes beyond the ordinary, makes them the go-to destination for those seeking timeless and exquisite jewelry. Michael Raven Fine Jewelry not only provides stunning pieces that capture the essence of special moments but also ensures that the journey of acquiring them is as remarkable as the...
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