Serena & Lily Birmingham — Local services in Birmingham

Susan Sparks provided outstanding customer service for our redecorating project. She was able to evaluate a difficult floor plan and provide several layout proposals. When we moved to the next phase, selecting fabrics, rugs, etc., she always had various options for us to evaluate, and had the patience of a saint as we evaluated each potential option. She went above and beyond in terms of making sure we had what we needed. She even made great recommendations for wallpaper, which will help make our space even more unique. I can’t wait to work with Suzy again on our next phase of the project. Very strong communication, skills, project management skills, and alway very pleasant to both me and my husband. She always made us both feel valued...

I can't even begin to tell you how PLEASED I am with R.J. and my Serena & Lily experience!!! As a member of the Trade, R.J. made the process of designing for a Florida client as seamless and professional as one could ask for. He was incredibly attentive, proficient, resourceful and easy to work with. Serena & Lily gets and A+ in my books and I will use them again in a heartbeat. Not only is the product well made and beautiful but the follow up and the delivery experience was top notch. Thank you R.J. from the Birmingham MI location and thank you Serena & Lily for such great product, service and follow up. Highly highly recommended!!! Have a stylish day my friends....! ...

Recently updated my kitchen and living room. S&L pieces: Lakewood table, Balboa rattan chairs, Driftwood console table, Hinsdale swivel chair & ottoman, Beaumont console table, and Seaham Rug. I’ve been very happy with the quality and design of each piece. My sales rep from the Birmingham, Mich store, Lena, provided such outstanding care and service, from the initial meeting to design & select the pieces to fit my needs as well as interface on the delivery and resolution of any issues. I highly recommend Serena & Lily! They also have targeted sales during the year which provides excellent price-point value to their high quality home...