Easy Pickins — Local services in Bloomfield

I purchased a pair of shoes Friday. I was concerned about the shoe’s Velcro strap. I tried the shoes on in the store and they felt fine to walk in. They were comfortable and all. Here’s where it goes downhill. The manager was the cashier, I didn’t know she was the manager at the time. I asked her before paying what their return policy was because I wanted to make sure when I wear the shoes I don’t fall. She said she understood and that if I bring them back with the receipt, original box and packaging in 10 days I’d get a full refund. I wore the shoes for 20 minutes on Saturday. Getting out of the car the Velcro strap came undone and I fell. Monday I head into the store to return them and a different employee tells me I cannot return them because they’re worn. I explain all that I told the first girl and she says come back tomorrow after seeing that it’s the manager that rung me up.

TODAY I revisit the store. The manager recognizes me and remembers our conversation. What she miraculously doesn’t remember is that she didn’t tell me I could not return the shoes if they’re worn. I would feel better about all this if I was aware that purchasing the shoes meant I couldn’t return them, whether I fell or not. It’s just dishonest of the manager to scam someone into a sale.

Terrible customer service and a scam...

I run in once or twice a year f I need something at the last minute. Sizes are not true to size. Sizes are smaller than advertised. My biggest complaint is that Easy Pickins does not offer individual fitting rooms. There is ONE COMMUNAL fitting room. I thought communal rooms were a thing of the past. Communal rooms were designed to crack down on shoplifting (not sure if has or not). These rooms are an invasion of ones privacy and it is insulting. Management needs to shut this "fitting room" down and renovate. A communal fitting room is distasteful. Bad policy. Poor judgement and an example of poor...

I really write reviews but I felt inclined to do so this time. I went into this Easy Pickens to return a pair of flats that I had purchased at another location. I was refused the opportunity to return them because the assistant manager said that they were dirty on the bottom as if I wore them. No scuff marks just dirty. The store I originally purchased them from a couple of days prior had a pretty filthy floor. Carpet..... It was very poor customer service and extremely insulting! I will not be going back...