Target — Local services in Bonney Lake

I went to Target to get the Target Special Onyx Storm book by RY. I showed up an hour before opening and was 15th in line to get this book. The employees let us waiting know they had 20 copies. By opening, there was roughly 60 people in line for this book. The employees did not give the information on the number of books available to the people waiting towards the back of the line, and were unaware until us who were in the front of the line passed it on. They allowed people to get two books per person. I was lucky that when they reached me with tickets designating books to people, they still had one special edition left. Unfortunately when I reached the counter, they had "miscounted" and then told me I was out of luck and couldn't get any edition of the book, and wait until all others with tickets had been given their books to respect the time they waited in line. I am extremely displeased in how this was organized and dealt with from the beginning. I viewed the employees as overwhelmed and therefore unsympathetic to the dozens of people waiting for the chance to get this book, and for target to not being more organized and careful to properly count the books before giving out tickets. I would have waited in the cold for an hour to walk away without a book if someone who had grabbed two right before me hadn't changed their mind and allowed me to purchase their copy. I will certainly not be going back for another book release, and be extremely hesitant considering Target for my shopping needs...

Employees are friendly and keep good spirits despite being tired and overwhelmed by the amount of stock [I saw their cart and it was a lot considering the aisles were packed full of goods]. I like the human aspect of them relaying how they feel and that they feel open and free to express themselves without fear of reprimand. As long as Target keeps this kind of atmosphere for its employees, I'll continue to shop there.

To other customers: Please treat the employees well. They work hard and it's so clean despite the change in the store layout, aisles, and the regular holiday havoc. They're doing so much better than Walmart who's employees seem generally fearful of their superiors. Please continue to keep this kind of atmosphere, be kind and Happy New Year.

Would also love if this location brought back its variety in the food department. They had so many Target store brand foods that were far cheaper than Fred Meyer options and now there's very little of that left without having to drive out to the...

The store is clean and the prices are reasonable.

I used online ordering with the option to pick-up in store. First time I have done an order like that anywhere. Target in Bonney Lake, WA set the bar high. I received a text within 30 minutes that my order was ready, so I zipped down to the store and went to Guest Services. No line, everything was ready to go. The gal helped me get the bar code up on my phone and she was happy and calm, no annoyance, no impatience, no attitude, just a person who does her job at 100% and then tries to go take it further.

I had been cleaning and needed a few supplies, so I was kind of frumpy looking and a bit embarassed, she let me know that they just opened the drive-up, pick-up lanes in the parking lot so that we can pull up and they'll bring the order out.

I'm very pleased with the whole process and appreciate employees that make the whole process go so well; from whoever shopped my items to the gal at the service desk. Thank...