Model Ace Hardware — Local services in Boston

Model Hardware is as dedicated to getting YOUR project done. They will talk to you about your project and make sure that it gets done on budget and right. The owners are always around to ensure that the store is running efficiently and that there is always somebody who is EXTREMELY knowledgeable about the products in the store and techniques for jobs etc. If you are in a rush, they will hurry you through. If you are confused, they will sit down and explain things to you. If you are not 100% confident in everything you are doing, these guys will give you the tools, parts and knowledge to get the job done right. Its also a great deal price wise, that really their...

Best Ace and Hardware store I’ve been to in the Boston area! I will make a trip to this location specifically because they always have exactly what I’m looking for! They also have parking spaces at a next door lot so you don't even need to compete to park!

Today, I walked in and told the clerk at the register what i was looking for (drywall anchors). He told me exactly where to locate them and they had many different options all would have worked, but i chose what felt best for my needs and a couple other items. In and out in like 5 minutes with EXACTLY...

Employees are extremely helpful and friendly. I had a key they couldn't get right the first copy and they didn't even ask for a receipt when I came back They fixed it 3 times free of charge and took full responsibility. Lots of useful stuff at good prices. But the manager did my last key, he came off as very impatient and judgemental. He was cutting me off mid-sentence frequently when I was explaining my issue, he's a bit of a cranky old man. But great place otherwise, way better than Aborn's in brookline or having to go out all the way to Watertown...