Patrice Vinci Salon — Local services in Boston

I got my hair done here on March 3, 2021. I've wanted to leave a review of my experience for a long time now, but it was such a terrible, upsetting (would it be dramatic to say traumatizing?) experience that I always felt I didn't have the emotional energy to explain it all in a review. Well after an entire year and a half later, I was still dealing with, and feeling bad about, the damage that has been caused to my hair.

The stylist I had was named Nestor. I came in the day before for a consultation with him. He said he specializes in blondes or whatever. I wanted to bleach my previously colored (non virgin) hair blonde. He didn't ask about my hair history at all. I had offered to him that it was previously colored and somewhat damaged. He didn't seem to listen or care because when I came in the next day he decided to foil my whole head with no bond builder, no protection for my fragile hairs. He didn't warn me about anything, didn't disclaim anything in regard to my hair color goal, which was platinum. About half way through the service, he tells me a "ton" of my hair is falling out and that he's going to start using olaplex bond builder in the beach. Something that any hair stylist who gives a damn might have considered using to begin with. During the consultation I was quoted $350. Again, half way through the service, he tells me it's going to be $100 more, totaling to $450. He asked if this was "okay" as if I had any say, half way through the service, that the price has gone up $100. So at this point, I have lost a TON of hair, and have been charged $100 more for the service. Then he said I HAVE to buy the olaplex N.3 take home treatment from them or my hair would keep falling out. So add another $30 to my $450 bill. You would think that after legit making me lose about 50% of my hair (no I'm not exaggerating at all) that they would at the very least give me the take home treatment for free. But nope. There's a lot more I could say about Nestor but I'll just leave it at that.

To top it all off, I go to pay, completely demoralized, and the guy at the front desk basically forced my hand to tip 20% on this service that I was SO unhappy with and that ended up costing $130 more (before tip!) than what I was quoted originally. So yeah I paid over $500 at a "fancy" Boston salon for completely messed up beyond repair hair.

This guy did not give a damn about my hair.

I normally have very thick hair so after the service I didn't look bald or anything but I had lost so much hair it was unrecognizable, like someone else's head. I couldn't wear my hair down or straight because the breakage was soooo bad it looked like the world's worst mullet. About one month after the service I had to get my hair chopped to the shortest length it's ever been (right under the chin), and even after that, you could still see the broken hair and damage. I've babied my hair ever since that disaster. I've bought so many expensive products and now have a strict hair routine that minimizes all damage. Fortunately my hair grows fast, but if you looked closely or you know anything about hair, a whole year and a half later, you could still see all the hair that broke at the scalp, because it is about 7 or 8 inches long at that point, and much shorter than my ends. I had to style it in a specific way if i wanted it to look nice when I straightened it, still a whole year and half later. I could go on and on about how this experience had affected my mental health, since I have always had a strong love for my hair and it is a part of who I am and how I express myself.

The salon owner came up to me right after I paid and quietly asked me if I liked my hair. I mean, she has eyes and probably could see how bad it was. (BTW my hair was 3 shades of blonde, had a yellow midsection band - the color was not good.) I was legitimately on the verge of tears and after a 6+ hour disastrous hair appointment I had absolutely no fight in me. I nodded my...

GO TO LISA SILVEIRA! 😊 If you want high fashion, upscale hair styling, color and cut, Lisa is your go to artist. Lisa has glammed up my hair for the past 5 years and will ONLY use her. Lisa is very skilled, thoughtful, and patient which is great for a busy business woman. She always has your back, no matter what style you want to try or what disaster you're trying to hide. She makes you feel respected and cared for and she is meticulous and quick. Her schedule is very tight so if you book her, DON'T miss your appointment - you'll regret it, especially if you end up going out of town and end up going to some horrible salon because you weren't patient enough to wait for her. Trust me - not worth it. Team Lisa...

Cannot speak more highly of my experience! I got blonde highlights done by Patrice who was absolutely fantastic. I’ve been getting my hair highlighted for well over a decade and this is one of the best highlights I’ve had. She is precise but very efficient which is a big bonus! I also got my haircut by Jess who is also incredible. She listened to my concerns and worked with me to make sure my cut was exactly what I wanted. My hair can be very difficult to get right and she did an amazing job, also ended up being one of the best cuts I’ve had. Overall had a wonderful experience and highly...