I had the pleasure of receiving a deep tissue massage from Alyson at the Raffles Hotel in Boston, and it was an absolutely incredible experience. My mum and I went for massages for my birthday! From the moment I walked in, Alyson made me feel completely at ease with her warm and professional demeanor. She was attentive to my needs, listened carefully to areas of tension, and applied just the right amount of pressure. Her technique was flawless, and I could feel the stress and tightness melting away with each movement. The ambiance of the spa was serene, and Alyson's skill and care truly made it a memorable experience. I left feeling rejuvenated, relaxed, and restored. I highly recommend Alyson to anyone seeking a top-notch massage. She’s a...
Read morePaid 600 USD for a body and facial massage. Left the spa to attend an event. On my way to the event, took a glance in the car mirror and realized that my mascara was completely smeared and smudged all under my eyes. AFTER A $300 facial where my skin would supposedly be glowing !! Never have I ever felt more humiliated to leave a spa where the message specialist escorted me to exit and the receptionist as well, and no one uttered a word about my disastrous face. Mind you, in the contract they mention they put a 20% tip but they reframe is as "service charge" when you actually check out, and leave you the chance to add even more gratuity. Called them to give feedback and no one but the receptionist herself bothered to call back....
Read moreGrateful for such a great experience. From the booking and greeting all handled by Thomas to the facial with Allison who listened to my needs and provided the best recommendations. The aromatherapy component was so special. I definitely recommend arriving early to enjoy the steam room and sauna. Great for spa dates with friends as my friend and I plan to bring more of our group back. Guerlain spa team is well trained and highly recommended. Thank...
Read more