Riccardi — Local services in Boston

Pretty much a hype-beast store. As a non hype-beast customer, I was just curious to see what is in store. Surely, there were a whole bunch of hype brands all in one location, which caught me off guard, but at least I could see what I couldn't buy (shopping with my eyes). There were so many staff members working; the ratio of staff to customer was practically 4:1. It's understandable to monitor the areas to make sure theft doesn't occur, but I felt uncomfortable when the staff continuously asked us if we needed help and notified us that they are there to help us. I couldn't even touch an Off-White shirt without feeling the eyes of the staff members staring at my back.

I also went up to the 2nd floor to peruse the women's section, only to have a staff member follow me in case I have any questions. I understand they are fulfilling the customer service aspect, but I couldn't even look at a Moschino bag in peace. He made me feel like I don't deserve to look at such high-end clothes.

Otherwise, it was a pretty nice experience. They have some good items in stock, and a variety of items too. If you're into the hype culture, this is definitely the place for you.

If you all are wondering, I am an Asian. Based on the other reviews, they probably discriminate based on race. Maybe it was because I wasn't wearing any hype, but you still shouldn't judge based on what the...

I'm sitting here reading the reviews and honestly cant even begin to imagine some of the stuff people wrote...

Let's start off with customer service, I've been shopping at Ricciardi for at least 5 years, and every time I've walked in, they've never once made me feel like I "don't belong in there" or rude. All employees have gone out of there way to help me find what I am looking for, explain and describe items/designers I was unaware of, and also provide alternatives or other pieces I may have interest in (over the years, they've kept an eye on what I like and know exactly what to offer me). Nowadays, Riccardo and the team are homies, I feel comfortable going in to browse, purchase, OR just say hi.

I've been in Boston my entire life. I've traveled to major cities across the US and I can truly say that Riccardi is one of a kind. Boston doesn't get as much as NYC or LA, but Boston has Riccardi.

P.S. I'm also Asian... Never experienced any of the BS claimed by other...

I bought a 500$ sweatshirt for a friend for his birthday but it was to big,so I brought it back to the store in exchange for a paper 'credit' receipt instead of a refund. That is fine with me;,but unfortunately, I lost the piece of the receipt a week later.I contacted the store in-person right away for a new credit gift card in hope that I could spend it on something else but Mr. Ricardi responded that they "don't" have my information in the system;therefore could not do anything. As a customer who have purchased many items for many years from Ricardi, this is unacceptable! I rather shop at Barney's or Saks where they could solve this problem...