This place is amazing. We got a flat tire while on I-11 south and had to pull off into a parking lot about half a mile down the road. We couldnât get the lug nuts off to put the spare on and called our roadside assistance. We were ghosted by three different services and finally just started calling mechanics and auto parts shops in the area to see if anyone could possibly help us out. We had our dog with us and it was getting very hot, so we were beginning to panic. This OâReilly was amazing, the manager I spoke to immediately asked if we had water after hearing weâd been stranded for over 4 hours in the heat, and sent someone out to help us within fifteen minutes. Thomas brought us water and managed to get the spare on and we were quickly on our way back home. They didnât charge us anything (though I did send Thomas a tip for his help). A huge shoutout to the manager and Thomas for the help and the restoration of our faith...
   Read moreOmg I want to cry I came to have my battery tested and this amazing lady she has blonde hair I can't remember was so freaking nice to me! I was getting ready to leave and mason said hey we found your information for a warranty your husbands name was spelt wrong I have 2 buy new tires to take my son to the opening of the bears football tournament in mesquite and their was no way I could get tires and a battery!! I want to say thank you so much you have no idea how nice you guys were to me and how that made my day 10x better. I sat in the car as they changed my battery with tears because they were willing to do whatever to help me! Thank you!!!! Oh BTW O'Reilly if you want to sponsor the bears football team we would love to have your company đ especially after the kindness they showed me today!! That's what this town is about and thankfully mason wasn't giving up till he found...
   Read moreSo, picture this: I stroll into this auto parts store expecting the usual mundane experience, but boy was I wrong! They were so eager to assist that I half expected them to break into a cheerleading routine about spark plugs. Now, picture this scene: my car's check engine light is glowing like a miniature sun, so they whip out their high-tech scanner faster than a NASCAR pit crew changes tires. Turns out, the culprit behind my automotive drama was none other than my rebellious gas capâapparently, it thought airing out was more stylish. Finding a store where customer satisfaction is more than a slogan is like discovering a unicorn giving driving lessonsâit's rare and absolutely delightful. If you want service that's as entertaining as it is informative, this place is your ticket to automotive...
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