I've shopped for all of my electronics at Listen up over the last 3 years and have nothing but positive things to say. I live in Estes Park and frequent the Boulder store. I've found them to carry the highest quality of products, a good selection and also by far the most knowledgeable staff I've ever found at any electronics retailer by a mile!
They also carry products not to be found at whatever "big box" chain store you might frequent. I actually asked about something I didn't know existed but thought should and sure enough, I now own something called a Buttkicker. Bob the Manager at this location, though he didn't stock it, knew of Buttkickers which are low frequency generators that can be mounted on a nice recliner's frame. As Listen Up also carries some theater seats for home use, I had them add one onto a nice recliner I bought there and it's unreal. Talk about feeling the Bass! The whole of the leather on the chair turns it into a giant subwoofer and you get to vibrate right along with your favorite music.
All in all, I can say I've been very happy with everything I've bought from them and the only piece of equipment that seemed to be defective over the course of a year, an amp I bought, well LU helped me to get a new one for free from the manufacturer and they replaced what I bought with a newer unit costing 50% more at no charge to me. Without LU's help, I seriously doubt that would have happened.
I can't recommend anywhere I've ever shopped for stereo that even comes close to the service I get at Listen Up! Plus on top of it all, their prices are very fair. In fact I just bought a sub that was carried also by a large retail chain and paid less than the chain store wanted as I also got free delivery on top of the subwoofer being priced the...
Read moreI don't normally care to write reviews, but the support I received from the Boulder ListenUp staff was truly beyond exceptional, and in technical and non-technical ways.
In my case, I was trying to mate vintage stereo and entertainment equipment with some of the latest technology, and in two different rooms of the house. This required a lot of consultations at the store, and then testing at my home. Todd Philips was more than patient, and really friendly, in fully understanding what I wanted to do and helping me to find the right sound and equipment - both at the store and then trying it at and adjusting it at my home. He was truly generous with his time, knowledge, explanations, recommendations, and then repeated on-site assistance; working with me to experiment with ways to match my vintage vinyl audio-enhancement equipment (over 45 years old) with my requirements for computer and home wireless, and subwoofer integration in my music room. Then he was able to integrate the new TV, Blu_Ray and amp systems with my need to have stereo music access PLUS movie surround-sound all in the entertainment room - with different sets of speakers from sources on different floors! On top of that, this all was complicated by issues related to tariffs and shipping! Store manager, Autumn, was exceedingly accommodating in this regard - even loaning me comparable equipment so the music never stopped. I'm loving my new setup sound and capability, and I absolutely could have never done it, I mean it, without Todd's and...
Read moreI was needing to replace my 8 year old Sony 55 inch TV. Upon coming in I was promptly greeted by an associate and ask how could they help me. Prior to coming in I had looked at Sony TVs and the different models. They answered all my questions and showed me the different models and allowed me to decide what best fit my needs. I appreciated the professionalism and not having a high pressure sales pitch. Because I live in Boulder county, lower tax rate, I was able to have the new TV delivered and set up for about the same price I would have paid if I took the TV. The delivery guys were also great. They were very careful, made sure the new 65 inch Sony was working properly, explained basic operating information with the new remote. were very courteous, and even took the old TV for recycle along with the packaging from the new TV. I would encourage you to let new customers know the real advantage of having their new TV delivered... i.e. setting up the new TV, recycling the old TV which cost $$ to properly dispose of it, and the carrying away all the packing materials from the new TV. Most people may not be aware of Colorado's law that prohibits landfill disposal of electronics and this could be a good additional selling point for those replacing especially a large TV, etc. Current pricing for recycling TVs in Boulder is $ .59 a pound. This was something that I knew about which made having my new TV delivered...
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