GOLD USA BOWIE — Local services in Bowie

I called business first to ask some questions because I was selling a gold ring. The store representative that answered and helped me was great. She was very patient with me answered all my questions then ended conversation by giving me better more precise directions with store landmarks to help- her directions practically got me right to the front door with minimal effort. Once in the store I noticed that it was very clean with jewelry display cases that displayed there selection of products very nicely. Sameer greeted me and asked if I was the one that called about the ring. I was impressed and it's nice to be expected somewhere. He took my ring back to Ron, the buyer expert on staff who immediately verified the weight karats, etc.. and Sameer brought it back with a very fair close to market scrap offer. Ron must have years of experience because it only took 2-3 minutes for gold verification , weight and an offer. Lastly I met Shelina. She took care of my ID verification and the required paperwork I needed sign and as quick as she was returning the signed paperwork to it's proper file,she was walking back out with my payment. Like all skilled sales associates should, Shelina offered to show me a few new items they had on display. She was right there were some beautiful pieces and now I know where to shop for Christmas for my wife and what to get her. Prices were quite impressive. You guys definately earned...

I just needed a small repair on a long necklace which they usually don't charge me for anywhere else because I have all the pieces to it. All you have to do is put the piece together on the round little Hook and squeeze it closed. I've done it myself several times and as I say I've had it done professionally which they usually don't charge me for. I should have asked first but I didn't and I was charged $20 for 5 minutes of work why I wait for them to put the little circle back together on the chain and squeeze it. When the lady handed me back my necklace I asked her how much I owed she said $20 and I said oh my in a shocking voice. A little pricey if you ask me. I said I should have asked first, she said I did tell you it would be $20 as she walked away from me with my necklace in her hand to take it to the man who was going to fix it. Obviously I did not hear her if she said it all, oh well Live and learn. FYI yes this would be a good place to buy batteries for watches what you can do at Kmart as well. They do have a lot of watches and the jewelry is mostly sterling silver or marcasite very low grade looking jewelry. Just...

Gold USA is truly a hidden gem in Bowie Town Center! I recently stopped in to get a few watch batteries replaced and was very pleased with their quick and efficient service. One of the watches needed more than just a battery—it was time for a replacement.

I was helped by Carmen, who was incredibly friendly and gave off a great first impression. I trusted my instinct and decided to browse with her to see if there was a good replacement option—and sure enough, she helped me find a great piece.

I’ve also been on the lookout for a couple of custom jewelry pieces, so I decided to explore some of my ideas with her. I’m big on intuition, and Carmen absolutely proved me right. She was a pleasure to work with throughout several visits, including an additional ring purchase I made with her and the skilled jewelers at Gold USA.

Highly recommend this shop and the knowledgeable, helpful...