I’ve ordered a cute little flowers arrangement for my daughter for Valentines Day. It was supposed to be in a cute pink basket and with a plush bunny in it. On their website they promised the same day delivery. They even had a timer at the top of their web page, showing how much time I have to place an order for it to be delivered the same day. Long story short, the bouquet arrived the next day - 2/15/22. Moreover it was entirely different bouquet. Regular one, in a glass vase. Apparently made from the flowers they simply had in stock at that time. Which ruins the whole purposed for my daughter. When talking to me about this problem, they started referring to some “disclaimer” allowing them to move the delivery date. I didn’t see it. But even if it was there, it kinda tells you about the way these guys do business. Prominent “same day delivery” banner, big timer showing your time for same day delivery orders. But small and inconspicuous disclaimer that this all is not a guarantee. When I asked for the full refund they said that I cannot have the money and the bouquet. And that I need to return the bouquet! Terrible experience throughout. When I order an iPhone, they don’t ship me a Samsung telling stories about how great this phone is and it’s matching the value of my order… Even if it’s better - it’s NOT what...
Read moreThey were so kind and helpful! I called to order a custom arrangement based on an internet pic from their website. I basically wanted the cross from the arrangement but totally change everything else. The custom arrangement was delivered to the funeral home within 2 hours. It was absolutely gorgeous and I heard so many comments about how beautiful it was. The picture on their website couldn’t hold a candle to the one they made for me and at the same price. I will be using this florist from now on! So happy to have a new...
Read moreI am very grateful for this company and everything they did this week to create an absolutely incredible display for a friends funeral. With having very little knowledge of floral design I was very thankful for the professionalism, customer service and experience that they provided for this beautiful display.
And beyond grateful for Melissa! She is the absolute best person to work with and I...
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