Levi’s Store — Local services in Brookside

Staff was extremely helpful but seem to be unable to perform their jobs. They offered to hem a pair of shorts after telling me they didn’t offer what I wanted (I later checked the website to see that Levi’s does offer what I wanted). The tailor did not perform what was wanted. Unsure if it was a miscommunication between sales associates and tailor or something else. Not to mention that the tailor failed to call me after completing the hem as I was told what would happen by the sales associate. I had to call the store to see if they were ready. I feel they ruined the shorts I purchased. The return policy says I will be unable to return or exchange them. This will be the last Levi’s purchase for me. I’m extremely...

⭐️⭐️⭐️⭐️⭐️ “I had an amazing experience at the Levi’s store (#196) in Christiana Mall thanks to the outstanding service from Maria. She was incredibly kind, patient, and attentive. María took the time to listen to what I was looking for, gave me great recommendations, and helped me find exactly what I needed. Her professionalism and warm attitude made my shopping experience so much better. Truly exceptional customer service that deserves to be...

Great experience in store today! The staff immediately helped me as soon as I walked in and got me into jeans that were perfect. They located my size in the back without question and they also helped me order additional jeans online, in-store. 10/10...