Furniture Place — Local services in Brownsville

Great prices, but front office can use some help. Went in with a pre-qualified financing option but they weren’t able to see it on their side. She asked that if I was okay she could log in the application. She took almost an hour when I only took about 5 minutes. After wasting my time she made many mistakes on the application and the application bounced. So I had to call the financing company and spend another hour fixing her mistakes. My address, employer and many other things were wrong. After fixing everything they were able to deliver that same day - the only reason they’re getting a star. Customer advise: if you’re financing save some time and do the application yourself. Employer advise: please hire people that at least speak minimal English or ask her not to do applications...

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I have been purchasing furniture from The Furniture Place for the past 5–6 years, and they never disappoint! Their exceptional customer service, competitive pricing, and commitment to on-time (or even early!) delivery make them my go-to for all my furniture needs. Every piece I’ve purchased has been high quality, and their team always goes above and beyond to ensure a smooth experience. If you’re looking for reliable service, great prices, and beautiful furniture, I highly recommend The...

Very unprofessional business. Working of town and bought a desk that they sold me then they called me and said the brand new one I bought was sold to someone else and did not reimburse me my money instead ship me a damaged one that was so damaged for 541.24. I took pictures and called them and told them I was sending it back because it was damaged scratched discoloration and they should never sell anything looking like that. She said she was going to call her boss and call me back never did for...