Burbank Appliances — Local services in Burbank

I don’t usually write reviews, but I had such a great experience at Burbank Outlet that I felt like I had to share. Shopping for appliances can be overwhelming, especially with so many options out there and the pressure you sometimes feel from salespeople. But from the moment I walked into Burbank Outlet, I knew this was going to be different.

First off, the store itself is super organized and has a wide variety of appliances—everything from refrigerators and ovens to washers, dryers, and even smaller items like microwaves. They carry both brand-new items and open-box deals, so there’s something for every budget. I was looking for a new refrigerator, and the selection was honestly better than what I’d seen at the big-box stores.

What really made the difference, though, was Michael, the owner. You can tell right away that he genuinely cares about his customers. He took the time to listen to what I needed, asked questions about my space and lifestyle, and then helped me narrow down my options without ever making me feel rushed or pressured. He knows his stuff—he explained the pros and cons of different brands and models in a way that made sense, even to someone like me who doesn’t know much about appliances.

What I appreciated most was how honest he was. He didn’t just push the most expensive option; instead, he recommended what made the most sense for my budget and needs. That kind of integrity is hard to find these days, and it made me feel really confident about my purchase.

Once I decided on a fridge, the rest of the process was smooth and stress-free. The delivery was quick, and the team was professional and careful with the installation. They made sure everything was set up perfectly before they left, and even followed up afterward to make sure I was happy with everything.

It’s rare to find a store where you feel like more than just another customer, but that’s exactly how I felt at Burbank Outlet. Michael and his team treated me like family, and that personal touch made all the difference. I’ll definitely be coming back for any future appliance needs, and I’ve already recommended Burbank Outlet to my friends and family.

If you’re in the market for new appliances and want a hassle-free experience with people who genuinely care about helping you, I can’t recommend Burbank Outlet enough. Thanks again, Michael, for making what could have been a stressful purchase so easy...

Just had my new Blaze appliances installed in my outdoor kitchen. I spend a few cycles researching and shopping for a BBQ unit, a griddle, and burner to replace my aging Viking appliances until narrowed my search to Burbank Outlet. Could not be happier with my choice! I am very grateful to good people at Burbank Outlet for helping me choose the right product at a very fair cost. They are very knowledgeable about the product they sell and made me feel confident about the large purchase decision I made. Everything fits perfectly, performs as described and looks like a million bucks. The order was delivered quickly, when their competitors were telling me it would take months due to "COVID concerns". No COVID concerns here. The business was fully staffed. Everybody wearing masks, sanitizers and plexiglass glass partitions everywhere. All associates are very friendly, attentive clean and professional. This is a local family business that I would choose over big box store any day. I know I can rely on the same people to come and service all my appliances should the need arise, and I know I...

⭐️⭐️⭐️⭐️⭐️ I had the BEST experience at Burbank Outlet! I recently purchased a brand new refrigerator, and from start to finish, the entire process was absolutely seamless. The sale was simple, straightforward, and completely stress-free—just the way it should be!

The customer service was outstanding. Everyone I interacted with was helpful, knowledgeable, and genuinely kind. They made sure I got exactly what I needed without any hassle, and the delivery was prompt and smooth.

It’s rare these days to find a place that values excellent service and makes such a big purchase feel easy and even enjoyable. I highly recommend the Burbank Outlet to anyone looking for quality appliances and top-tier customer care.

Thank you for making this such a...