Leaf Cafe — Restaurant in Burbank

Maybe it depends when you go here, but we had horrible customer service. Went here with my girlfriend the day after Christmas and got there about 35 min before close. We were deciding what to get and the cashier guy was just sitting there tapping his pen impatiently as if we were an inconvenience. Then we ordered with the intention to eat there, not thinking it would take too long for two small orders. After a long 20 minutes they bring our food to us in to-go containers in a bag when we didn’t ask for it to go and they never told us it would be to go. Unfriendly attitude also. We were forced to go elsewhere and eat in our car.

The food is alright here but honestly, there are many other vegetarian places with the same quality if not better food and they will treat you nicer. Avoid this place.

EDIT to owner response: I wrote the review when I was good and ready. They didn’t tell us anything. For anyone reading this, it should raise a flag to you that the people running this business care more about the timing of my review than the service...

Truly horrible customer service. I ordered a BBQ Chicken sandwich. Took forever to be made it had different ingredients than listed on the menu. When I told them the sandwich was wrong because those ingredients weren’t listed on the menu (what was included is ingredients I hate) they told me “sorry, that’s just how we make them”. I was trying to see if I could pick off everything I didn’t want and realized it was missing pineapple. I walked back up to confirm the sandwich was supposed to have pineapple on it and they told me “well we don’t have pineapple today”. So these people sold me a sandwich knowing they didn’t have all the ingredients, and then they included ingredients that weren’t listed on the menu and saw nothing wrong with that? They basically gave me the wrong sandwich and tried to convince me “ that’s just how it’s done”. They didn’t offer me a refund or a different sandwich. I was running late and had to leave paying $17 for food I didn’t want, and...

I absolutely love this little gem in burbank. The staff was so welcoming and attentive. The atmosphere is so chill, I actually danced a lil when i received my food, I had a chicken avocado pesto w/ bacon on chabotta and it was amazing,probably one of the best sandwiches I've had. They have a great variety of Caribbean sodas and juices and well as all types of jamacian patties. I absolutely loved it and would absolutely recommend this place.. oh, my friend is vegetarian and also loved her lemon leaf bowl and spinach patty,she also loved that they had so many options for vegetarian and vegans. They definitely have something for everyone.. Thanks guys, see yall...