Pawn America — Local services in Burnsville

Jordan has helped me on a couple of occasions. Very witty guy! HE GETS 5 STARS * This last trip I took my partner to PA he was in the market for a new laptop. I have come to know this location always has a nice selection of laptops to fit any budget. Sure enough we found one he really liked. We went over to a big box store just to see what they had in comparison for new laptops. When we told the sales rep there what we seen at PA his eyes got HUGE and he said 'THATS A GREAT DEAL, I THINK I AM GONNA CLOCK OUT AND GO BUY IT!' that was all my partner needed to hear. He was sold on the purchase, the only reason this isn't a 5 star review is because PA is a local Pawn shop chain and they don't take American Express Credit Cards. We were sold on the laptop but that was a sore spot. Jordan did explain to us why that might be, we understand and still made the purchase using anther form of payment.

PRO: This location always has cream of the crop stuff AND the staff to match!

Con: Leave the AMEX at home it's just a piece of plastic here lol.

Like my review if you found it...

I wanted to Palm American Burnville Minnesota to buy generator. I had to go home and get my tax paperwork. She put it behind the counter and said she would hold it for me. I offered to pay for it then she said she would have to return it and give me back my money your dad said no that’s OK and she said don’t worry I’ll hold it for you Then she let it sell online then Nicole, the store manager at the time said you put my paperwork in the computer. I put it on the counter. She said I threw it at her and then she starts screaming at me in the middle of the store and then threatened to call the cops on me because when you started walking away from me and said she was done dealing with me. I was saying you better not walk away from me cause that’s disrespectful to your customers and then she starts screaming at me again and saying she was gonna call the cops I would not chop in America...

I made A purchase of a Milwaukee saws all and charger and battery. The next day I put the battery on the charger only to come back and find a flashing red and green meeting the battery was no good, and the twist lock on the saw were broken. I called the store and notified someone they said to stop back with it for a refund, I told him I wasn’t looking for a refund just a replacement .The job I was working on was in northern Minnesota so I wasn’t able to make it within the 10 day deadline that I was informed of by the rude manager. I find it funny that the first thing I purchase from PawnAmerica comes with a bad battery and is broken because I know if you go into pawn some thing there they check it out and if it was a bad battery they wouldn’t take it. But they obviously have no problem getting rid of the bad purchases they made to their customers thanks...