I read some not so great reviews so was trepidatious when my daughter and I went prom dress shopping. The staff was greeted us quickly, was friendly and helpful. I had the same experience at all three stores because my daughter wanted to see if she would find something better at the other stores. This store held her dress aside for her at no charge that day until we could either call to say we found another dress or that we were going to buy it. We ended up driving back and purchasing the beautiful dress. I have no idea where those bad reviews came from. I would definitely recommend all...
Read moreIf it was possible to not even give a star I would!! Never shop here!! Worst customer service I have ever seen!!! Plus if you get a gift for Christmas you only have 10 days to even do an exchange. After spending close to $400 on clothes I couldn't even exchange them for a correct size... but would be more than happy to donate my clothes for me or I could purchase something else that fits!!! Do yourself a favor and save a headache and never go to...
Read moreDisappointed in Runway Boutique in El Dorado Hills! Will never step foot in the store again unless they make this situation right! I was asking for an exchange only on a dress I bought over the phone that sat in the store for over a week before my husband even picked it up. I’ve been a loyal customer since the store opened. I hope they decide to...
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