I ended up with my purchased product after going to multiple stores and having to wait for the provisioning process to catch up. I placed an order for a Bissell Crosswave Pet Pro online for pickup at Store #1. I got to that store to find out in-store shoppers had cleared the inventory from shelves before employees could pull for my order. At my request, they called the Store #2 and asked that store to place the item on hold for me. At no point did they seem to know our credit card had already been charged and therefore I needed to call customer service to have the pickup store on the order changed. I got to the Store #2, confirmed the item was behind the customer service counter on hold for me, and proceeded to purchase food items thinking I would come back, pick up the item, and leave. It was only after I had perishable items in my car that I found out I needed to call customer service and wait for the store staff to process orders now in front of mine to get my item. The staff at both stores were very friendly and tried to be helpful as best they could help. Reality is 1) our credit card should not have been charged until in-store staff scanned the item as actually fulfilled; 2) store staff should be trained to tell customers in the event the order cannot be filled at the original store, the customer MUST call customer service to change the fulfillment store; and 3) store managers should have the authority to rearrange order fulfillment to allow for unique situations like mine. (Seriously, the item was right in front of me and staff was having to walk around it to perform their duties until the fulfillment resource could fill orders in front of mine thanks to mix-ups in the provisioning process and at the original store - all while food was in my car in Florida heat for about...
Read moreWhen offering online shopping deals for in store pickup, like spend $75 on food for a $15 discount, either have an unlimited supply in immediate storage to restock shelves or else include an option of a RAIN CHECK PICKUP so that as soon as an item is back in stock the customer can pick it up to meet the requirements of the offered deal. I spent a total of $214 and with the multiple deal discount it was $190 but $16 was recharged for the $75 food deal due to out of stocks. Driving a half hour out of the way across town to get the out of stocks at another store is customer abuse and not environmental. You made all these footprints with your development of stores in our Communities to "reduce the carbon foot print", according to the county planning department applications, but yet you encourage excessive driving thorough your deals which are revoked by out of stocks. Also there is no running tab under the order like most other retailers have on their websites that tells you how much more you have to spend to get the deal and there is no notice of how much over the offer we have to spend to cover out of stocks. Target does not spent time and money on me trying to get my payment, I kept my end of the deal, so I should not be given a discount and then have it taken away without warning by a withdrawal from my checking account because Target can't keep stock on the shelves and the only remedy is to increase the carbon footprint or choose having it shipped. TARGET WILL NOT SHIP FROZEN VEGETABLES AND SHIPPING ALSO INCREASES THE CARBON FOOT PRINT. DO RAIN CHECK ORDER PICKUPS FOR ITEMS YOU CAN"T KEEP ON...
Read moreI shopped online for a monitor and decided to go to Target for this purpose. I needed a monitor ASAP.
2)What Target did have was priced out of its class. One of the two didn't have DVI or HDMI. WHAAAAAT?!?! Btw, Target the year is 2020.
All large retailer should have a real time offering. It absolutely seems like a bait and switch here iN THE YEAR 2020
Target is only marginally better than Walmart, which has no monitors at all
Thanks for wasting my time and resources. Target. And btw, it's 2020. You might want to look at some other offerings because I'm getting twice the monitor for about 25% of your best monitor, and 33% less than your least expensive monitor....
Btw Target don't copy Walmarts business model where they offer other companies products online. At that point, reasonable people know not to let a third party get in the middle of a two party...
Read more