âď¸âď¸âď¸âď¸âď¸ I can't say enough good things about Tio Jewelers! From the moment I walked in, I was treated like family. The staff went above and beyond to help me find what I was looking for. They took the time to listen to what I was looking for, offered expert advice, and even helped me with customizations to make my jewelry truly unique.
Not only was the selection big and stunning, but the customer service and the owner Richard were exceptional!!! They made sure I felt comfortable and informed every step of the way, and even helped me with resizing to ensure the perfect fit of my necklace and bracelet. I felt completely taken care of throughout the entire experience.
If youâre looking for beautiful, high-quality jewelry and a team that genuinely cares about their customers, this is the place to go. This is definitely a gem hidden in Cape Coral. I will definitely be back, and I highly recommend Tio Jewelers to anyone looking for something special! You gain a customer for life. =) Thank you Richard and team, you guys...
   Read moreWas in this store today 3 customers in store 1 person in front waiting on 1 customer another person waiting on another customer was in back taking care of them. Waited 15 minutes not one thing was said to me or asked me what I needed. The girl out front just stood there while the customer was looking and talking about what they were interested in. I asked to unlock door to let me out after I tried to get it open several times. I will never go back store and hope she got sale from the customer she was interested in. I think she should have greeted me and said something! I will be with you in a moment or something just ignore me the whole time and not even open door so I could leave until I asked!...
   Read moreI took my watch in to have a simple battery change performed, and in between observing 2 individuals struggle to figure how to perform the procedure, they damaged my $600 Bulova! This place is an absolute nightmare, and their prices are ridiculous! You'll get treated with more professionalism at the mall! Tio Jewelers takes disgusting advantage of their customers with their overpriced swap meet jewelery, all while providing the community with below average jewelery experienced staff. And, good luck with the communication barrier! Avoid this place...
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