Cotton Company — Local services in Cape May

I was on vacation with my family when I went to look at some of the sale items, but that was cut short because the entire time I was in the store, the one employee literally stalked me thinking I was stealing (I had a backpack on and yoga pants so not sure where she thought I would’ve hid anything lol) but anyway, as I stood looking at jewelry, I turned around after about a minute or so to find the same woman standing directly behind me just WATCHING me and I actually jumped when I turned around because it was so incredibly bizarre to find that she had been breathing down my neck. I said “can I help you?” And she just stared at me and then said “do you need help?” And I said no you just made me uncomfortable I’m going to leave now….. SUPER weird behavior on their part lol I felt like Julia Roberts in Pretty Woman when she couldn’t buy the...

Bought a jacket from their sister store somewhat impulsively on a Friday afternoon, realized I probably wouldn't wear it enough to justify the price, and tried to return it less than 24 hours later, with tags and receipt. Was told I could do an exchange or receive store credit, as noted on a teeny tiny sign on the register. Tried to find anything my style at this store (no luck unless you love a boxy overpriced sweater). If anyone stops in and sees something they like, I strongly recommend finding it from the actual brand and buying online, as they are marking everything up. Which would be understandable, if not for their draconian return policy. Makes you wonder why you'd bother shopping in...

Terrible experience at Cotton Company in Cape May, NJ. A tall, heavyset man with a beard - possibly a manager - showed complete disrespect toward both employees and customers. His rude attitude made the visit extremely unpleasant. He followed me and my children around the store, creating a hostile and uncomfortable environment. If this is how management operates, they seriously need training on how to treat people with...