LOFT — Local services in Carmel

I had an online order pickup, selected curbside when I called. The associate informed me they no longer do curbside, even though I was parked in front of the store. I had my newborn with me and let her know I would be so grateful if she could run it out so I didn't have to get out with him. She was very rude over the phone and kept telling me she couldn't. I ended up going into the store where she rudely handed me my order. Where was the customer service?! A little...

The customer service here is lacking. I got zero help on finding sizes, even being asked if I expected them to help, and because of it I bought an item that has stretched so much and falls off now. Terrible store; it made me feel like I’m not allowed to ask for help. Will never...

One of the workers was extremely rude and acted annoyed and mad when I asked a question. She was working Friday evening on April 18 and had a bird tattoo on her upper back. Incredibly...