Nelson's Furniture & Mattress Mart LLC — Local services in Cartersville

I ordered a couch from Nelson’s in September 2020. I still do not have the couch as it was a made to order product through Nelson’s. I try to shop local and help local businesses. I found the same couch at another family owned furniture store in Woodstock, GA. They have a larger inventory in stock and have the couch available but I cannot get a refund on the couch I purchased from Nelson’s to purchase the couch elsewhere. It has been 9 months and the manufacturer now has an expected ship date of mid-July. Every month I call for an update the expected ship date is pushed back another month. Nelson’s does have great customer service but if you would like to get furniture you order in six months or less you may want to try another locally owned or family owned business that carriers a larger inventory of...

Not sure why this place getting great reviews....its a ripoff. My wife and I went there looking for a sofa, and we were amazed by the 50% off signs til we got into the store. Every item was priced WAY above others asking price. We saw a sofa that had seen in Farmer's and Badcock's store that was 700-900 at those stores was 2000 at Nelson's (yes same maker/style). Looks as if they took the normal prices, doubled them, then added 25%.....so you feel as if your getting a deal at 50% off. Buyer Beware.....a 200 dollar ottoman was 1100 at that...

They're having a going out of business sale went in there to see what the sales were pretty much retail prices on floor displayed furniture they have a going out of business sale about every other year the manager will not work with you on prices at all even for water damaged floor displays found the same dining room table with chairs and a bench for $100 more online the one we were looking at was water damaged and didn't even have the bench with it if it's raining I suggest bringing raincoat in there because the place leaks like a...