United States Postal Service — Local services in Cary

I am writing to express my disappointment with the level of customer service I received during my recent visit to the USPS branch located at 205 Academy Street, Cary, North Carolina. As a regular customer utilizing USPS services, I value efficiency and professionalism, however, my recent experience left much to be desired.During my visit to return several packages, I approached the attendant for assistance with the process. Unfortunately, instead of receiving the assistance and guidance I expected, I encountered rudeness and unhelpfulness from the attendant. Despite my polite inquiries, the attendant's demeanor was dismissive, making the return process unnecessarily challenging and frustrating.As a loyal customer, I believe it is essential for all staff members to uphold a standard of professionalism and courtesy towards patrons, especially during interactions as routine as package returns. Regrettably, the behavior exhibited by the attendant failed to meet these expectations.I hope this feedback will be taken constructively to address any shortcomings in customer service training and ensure that future interactions at the USPS branch on 205 Academy Street reflect the high standards of professionalism and assistance that customers deserve.Thank you for your attention to...

This is the absolute WORST post office to come to , I dont know why the cashier is still employed here clearly usps does not give a F about customers. I came in today 6/4/2024 9am . There was one other lady in front of me . She very politely asked the cashier if she could help her grabbing some forms because shes legally blind and can not see well enough, the cashier signed and grunted and told her NO Even when the customer was kindly asking her again if she could please please please help her she still said NO thats not our job. WHAT!? This place is insane. The elderly looking cashier in the morning has the worst attitude ever. She definitely needs to be FIRED and replaced. This is NOT a one time incident , I come here fairly often because its the most convenient and try not to interact with the cashier , she does this every time has the same attitude every single day. She clearly HATES her job and is inconvenienced by us customers and legally disabled customers. STAY FAR...

If I could rate a 0 I would. Run a small business here in Downtown Cary that makes handcrafted high end items. When my employee (and help) took package to mail Priority (I had written "Fragile" on package just as a precaution) the employee took package over to bin and said "Fragile S*" and threw it into the bin with a loud thud. When they came back and relayed the story to me, I went up to the office and confronted her. I confirmed that it is a long time employee of that office who EVERYBODY knows is the rudest employee in the Cary USPS operations. I confronted her and she claimed that my people were lying and that she has people to back up her claim. I went to the Postmaster and made a formal complaint to him on Wrenn Drive right afterwards. If you have a business you need to be aware this location is not good to mail from or to without a risk of bad customer service or potential damage to your product. AWFUL! WORST I...