World Market — Local services in Centennial

⭐Terrible customer service⭐ I asked a floor associate for assistance and only got a finger- point direction to the product on the WM website where it showed available at this location. After telling her it wasn't there she did not offer any further assistance, just said too bad we are out. So I asked the next person I saw for additional assistance. She did ask for the sku number and called for the backroom to look for it but said at the same time "I wish you had asked one of the floor associates because they can access that information easier than I can and I have a person to ring up." Then after that she told me the website info is never correct and I should have called first. This incident occurred this morning, Friday Feb. 13, 2023. It is so embarrassing to be told how in the wrong a customer is by a sales associate when I simply asked for assistance, after not being greeted or offered assistance by any of 3 associates that I passed in the store. I suppose this is World Markets customer philosophy that they train now, but it's very sad...

It's not very pleased with the customer service I got at this location! Asking for a particular item was told no we don't carry that here only to look around and actually find it sitting on the shelf not five feet from where the employee was standing when you told me they didn't carry it...?!? So I'm not trying to be q show off or out of spite or anything I pointed out to the employee that I had found it. At that point the employee actually said and I quote " maybe next time you'll look around before you ask somebody for help" really! I mean really! I don't understand why they had to be so rude about it I would have been like, oh great I'm glad you found what you're looking for sorry my mind was somewhere else to time or anything would have...

We found a matching coffee table and sofa table we liked. The only coffee table available was the floor model. It was scratched due to another table being displayed on top of it. We asked for a discount to take the floor model and the manager very rudely refused that, saying “I would have to build another one.” So the options he gave us were to wait until November for them to restock or pay full price for a damaged table. Was ready to spend $700 on those two pieces, but instead left with nothing. If that is their policy, so be it but the manager was very rude and seemed like he couldn’t be bothered to...