Computer Dreams — Local services in Centerville

This place is a rip off! I lost my power supply cord that goes to my HP, it’s the cord that goes from the tower to the wall. Needless to say I called a lot of places everyone I called said they had some but I had to bring the tower in so they could match the cord, but every place I called said it would cost between $10 and I wasn’t quoted more than $30. So I stopped by Computer dreams and the man and lady looked for a cord let me say all the cords are scattered over the store every where and they are all used from old computers. Well they finally found one that fit. So I went to pay for It and he tried charging me $70.00 for a old used cord. I said oh no I can’t do that, the man said I’ll take $50 I said yes I can’t do that either he said what can you do I said no where near that and told him every place I called I was quoted between $10 and $30 he said Well they are gonna sell you a after market cord and I’m selling you the real deal. I left without a cord and called HP when I got home gave them the serial number to my tower and they have new cords I have to wait for it to be shipped to me but I only was charged $19.99 for the cord that actually goes to my tower and it’s new. Do not go to this scammer. I will never give them my business ever again. Not to mention when I was there the man sat a charging box on top of a laptop screen that was being repaired and the lady who was working was like your about to break that laptop and he said so you broke one on Monday she said no I didn’t and he said yes you did that laptop was working fine until you got ahold of it. AVOID THIS PLACE...

Probably the best place to go for computer repairs in WR unless you know how to do it yourself. Unfortunately they also happen to be really good at only repairing your stuff with old / used parts and charging double if you dare ask for any new parts. I'd say you have a better shot at getting a good deal at Best Buy. Owner will straight up scam you if you don't know the value of what you're looking at. Not to mention the store is a mess - Don't come in here hoping to look around and see what they have. Windudes is a few miles away and while in reality I would recommend just doing stuff online before anything else, they're prolly better.

as far as the stuff other people are saying about bad service and rude people - I havent experienced much outside of the owner being kind of condescending about computer parts he doesnt know anything about so I dont really have an issue with it per se but even if their attitude was perfect it wouldn't fix the issues inherently wrong with this place.

Also a while back I asked the dude (Rick?) if he could help me find the newest cpu that could still support my somewhat old motherboard and he gave me some b.s. answer that was so out of pocket I don't even remember what he said lol. Save your money, and look through these...

Brought in two laptops that no longer charged properly. I was a bit skeptical when they seemed fairly uninterested in the circumstances that led up to the laptops' failure and logged the issue as just "won't power up" for both, telling me they'd "just have to take a look at them" when I asked if they thought there was a reasonable possibility they could be repaired before committing to a diagnostic fee.

Fortunately, a week later, they were able to fix one of the two, saying the other was too extensively damaged, and only charged $50 for each, which seems eminently reasonable. Considering I'd initially tried to ship the repaired laptop to Lenovo to fix it out of warranty for $100, only to be told it would cost another $500+ to repair, I'm pleased. I imagine they replaced the PSU with a used component, but of course they would if they had one on hand, rather than a new one, particularly for that price-- I'm not sure why other reviews would object to that or having to pay extra for new parts.

I was a bit annoyed to find the laptop had been factory reset for a hardware issue, making me spend hours reconfiguring it, but it's possible that could have happened at Lenovo during the first...